The development of new methods for the correct disposal of waste is unavoidable for any city that aims to become eco-friendly. Waste management is no exception. In the modern era, the treatment and disposal of infectious waste should be seen as an opportunity to generate renewable energy, resource efficiency, and, above all, to improve the population’s quality of life. Northern Italy currently produces 66,600 tons/year of infectious waste, mostly treated through incineration plants. This research aims to explore a more ecological and sustainable solution, thereby contributing one more step toward achieving better cities for all. Particularly, this paper presents a conceptual design of the main sterilization chamber for infectious waste. The methodology selected was Design Thinking (DT), since it has a user-centered approach which allows for co-design and the inclusion of the target population. This study demonstrates to the possibility of obtaining feasible results based on the user’s needs through the application of DT as a framework for engineering design.