Designing a Multi Agent System Architecture for IT Governance Platform

Abstract

Abstract-This paper presents a multi-agents architecture which facilitates the integration of three major IT governance frameworks: COBIT5, ITIL V3 and ISO/IEC27002, to optimize the construction of a distributed system. This architecture proposes a new and easier method to develop a distributed multi agents system, where agents involved in this system can communicate in a distributed way thanks to functionalities offered by the system. It gives finally an overview of implementation of a prototype of the proposed solution limited for the moment to integration of processes most used in the majority of information systems. There are several methodologies, standards, frameworks and good practices for Governance of information system. The most applicable and used today are ISO/IEC 27002, COBIT and ITIL [2]. Each has its positive aspects and its limitations. As a result, this paper aims to combine the three major frameworks for IT governance: ISO / IEC 27002, COBIT and ITIL in a comprehensive manner and propose an IT governance structure that covers broader aspects and supports all the needs of the organizations for more efficient IT management. This paper describes a multi-agents architecture based on three major IT governance frameworks which are COBIT 5, ITIL V3 and ISO/IEC 27002. One of the most characteristics is the use of intelligent agents as the main components which focus on distributing the majority of the system's functionalities into processes [3]. Keywords-ITWe focused our multi-agents system architecture for IT governance by configuring our paper with the following parts: abstract of paper, brief introduction of technically requirements, fundamental aspects of state of the art which gives an idea about the theme of IT governance and the three major frameworks: COBIT 5, ITIL V3 and ISO/IEC27002, then we present an overview of multi agents system architecture and agents aspects, after that we present an IT Governance prototype which integrate some governance processes, finally a conclusion for this paper and references.

Improving the Quality of Information in Strategic Scanning System Network: Approach Based on Cooperative Multi-Agent System

“…It is the interpretation of this information and comments that are essential. [5] That is why we are led to introduce a knowledge base. This part of the system includes all the data and tables used by all components of the platform, including static data, the information shared between actors and interpreted by the group of experts., indicators related to agents, appropriate decisions to the various scenarios of behavior to be submitted to Query Agent depending on the state of the collaboration between process agents and knowledge of users.…”

“…So this process crosses twice the organization's boundaries. [5] "The Strategic scanning groups together all the monitoring activities (sales, marketing, competitive…) and is a proactive process of observation and analysis of the environment, followed by the targeted dissemination of information useful for decision "[1] ( Figure 2) The strategic scanning system is based on a strong idea: any actor in the company is likely to hold information elements and it is the synergy of these given elements which rise to usable information for action. [1] This is a strategic scanning system network process which is primarily a knowledge sharing cooperative approach, where the exchange and sharing of information are essential both in the collection that analysis [4].…”