2015
DOI: 10.1080/08841241.2015.1083511
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Designing a predictive model of student satisfaction in online learning

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Cited by 117 publications
(91 citation statements)
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References 30 publications
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“…The literature also shows that student satisfaction is related to students' dropout rates, commitment to completing an online course, success in learning, and loyalty; in addition, it is an indicator of the quality of a distance education course and a predictor of learning outcomes (Alqurash, 2019;Hew, Hu, Qiao, & Tang, 2020;Muzammil, Sutawijaya, & Harsasi, 2020;Pham, Limbu, Bui, Nguyen, & Pham, 2019). For these reasons, student satisfaction must be considered a vital factor for gathering valuable data, designing collaborative online learning experiences, and defining the quality of higher education programs (Elia, Solazzo, Lorenzo, & Passiante, 2019;Parahoo, Santally, Rajabalee, & Harvey, 2016).…”
Section: Performancementioning
confidence: 99%
“…The literature also shows that student satisfaction is related to students' dropout rates, commitment to completing an online course, success in learning, and loyalty; in addition, it is an indicator of the quality of a distance education course and a predictor of learning outcomes (Alqurash, 2019;Hew, Hu, Qiao, & Tang, 2020;Muzammil, Sutawijaya, & Harsasi, 2020;Pham, Limbu, Bui, Nguyen, & Pham, 2019). For these reasons, student satisfaction must be considered a vital factor for gathering valuable data, designing collaborative online learning experiences, and defining the quality of higher education programs (Elia, Solazzo, Lorenzo, & Passiante, 2019;Parahoo, Santally, Rajabalee, & Harvey, 2016).…”
Section: Performancementioning
confidence: 99%
“…While the bulk of satisfaction studies have been undertaken in Western contexts, those done in other cultural contexts have usually focused on overall satisfaction and not considered gender differences, thereby making the findings difficult to generalise due to cultural differences (Parahoo et al, 2015). Therefore, Mauritius was chosen to conduct this study based on the gender profile in the education system and its multi-ethnic population.…”
Section: Study Settingmentioning
confidence: 99%
“…In traditional settings, this is hardly surprising. Lastly, university-wide initiatives are promising a fundamental drive towards a new paradigm in relation to how universities engage with their students (Van der Velden, 2012), requiring them to ascertain and manage determinants of student satisfaction to achieve sustainability (Parahoo et al, 2015).…”
mentioning
confidence: 99%
“…E-learning success often depends on the implementation of a pedagogical model that is focused on matching the objectives and the necessities of both students and teachers (Bartolomé and Aiello, 2006;Lee, et al, 2009), rather than seeking to cultivate other institutional interests. It is therefore essential for the institution to maintain its educational quality regardless of the teaching modality (Parahoo, Santally, Rajabalee, & Harvey, 2016;Rodríguez, 2013).…”
Section: E-learning In the Context Of Higher Educationmentioning
confidence: 99%
“…Previous research (Stodnick and Rogers, 2008;Udo, et al, 2011) has suggested that the perceptions of system and teaching quality among students affect their satisfaction (Parahoo, et al, 2016) and continuance intention toward an online service (Kang and Lee, 2010). From the perspective of university teachers, their perceived performance as lecturers proves essential for their planned continuance in the teaching profession (González, Conde, Díaz, García, & Ricoy, 2018), and in their commitment toward the use of an IS (Ashrafzadeh and Sayadian, 2015).…”
Section: Antecedents Of E-learning Commitment In Higher Educationmentioning
confidence: 99%