“…The literature also shows that student satisfaction is related to students' dropout rates, commitment to completing an online course, success in learning, and loyalty; in addition, it is an indicator of the quality of a distance education course and a predictor of learning outcomes (Alqurash, 2019;Hew, Hu, Qiao, & Tang, 2020;Muzammil, Sutawijaya, & Harsasi, 2020;Pham, Limbu, Bui, Nguyen, & Pham, 2019). For these reasons, student satisfaction must be considered a vital factor for gathering valuable data, designing collaborative online learning experiences, and defining the quality of higher education programs (Elia, Solazzo, Lorenzo, & Passiante, 2019;Parahoo, Santally, Rajabalee, & Harvey, 2016).…”