Designing age-friendly mobile apps: Insights from a mobility app study

Chua, Clarice Sze Wee; Lim, Weng Marc; Teh, Pei‐Lee

doi:10.1080/01924788.2023.2213028

Cited by 5 publications

(1 citation statement)

References 49 publications

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“…Technology-mediated mobility solutions have the potential to promote healthy aging among LIOA. In this study, a new mobility app (MA), i.e., TakeMe app 12,13 integrates transport and volunteer services to provide door-to-door mobility services (i.e., assist wheelchair user; disability; carrying things) without any charges. This volunteer-and-community-based technological intervention aims to support LIOA's mobility-related needs including managing health (e.g., attending medical appointments, picking up prescriptions), access to essentials (e.g., grocery shopping), and facilitating social participation (e.g., attending social events).…”

Section: Introductionmentioning

confidence: 99%

What drives low‐income older adults' intention to use mobility applications?

Chan,

Chong,

Teh

et al. 2024

Geriatrics Gerontology Int

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AimMobility applications have the potential to support low‐income older adults in facing mobility challenges. However, there is a generally lower uptake of technology in this segment. To understand factors affecting the intention to use a mobility app, we drew upon the Protection Motivation Theory, and tested a model of low‐income older adults' technology adoption.MethodsA cross‐sectional survey was conducted across seven states in Malaysia among community‐dwelling low‐income older adults aged ≥60 years old (n = 282). Measurement items were adapted from pre‐validated scales and 7‐point Likert Scales were used. Partial least squares structural equation modeling was utilized to assess the hypothesized model.ResultsMobility technology awareness was found to shape an individual's threat and coping appraisals associated with their intention to use a mobility app. The decision of a low‐income older adult to adopt a mobility app as a protective action is not a direct function of threat and coping appraisals but is indirect, and mediated by the underlying cost–benefit perceptions of non‐adoption and adoption of the mobility app. In terms of technology perceptions, perceived usefulness is a significant predictor, but not perceived ease of use.ConclusionsThis study entails a new model by uncovering the psychological factors encompassing mobility technology awareness, threat‐coping appraisals, and cost–benefit perceptions on Technology Acceptance Model studies. These insights have important implications for the development and implementation of a mobility app among low‐income older adults. Geriatr Gerontol Int 2024; ••: ••–••.

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Section: Introductionmentioning

confidence: 99%

What drives low‐income older adults' intention to use mobility applications?

Chan,

Chong,

Teh

et al. 2024

Geriatrics Gerontology Int

View full text Add to dashboard Cite

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An investigation of selected UTAUT constructs and consumption values of Gen Z and Gen X for mobile banking services and behavioral intentions to facilitate the adoption of mobile apps

Dendrinos,

Spais

2023

J Market Anal

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This study aims to analyze the impact of consumption values on the adoption of NBG’s mobile banking services and the role of customers’ motivation and app adoption in this process. The study reveals users’ attitudes and behavior towards mobile banking by establishing significant connections between selected UTAUT constructs. Based on a critical case of the m-banking services of a leading Greek financial institution, we gathered 418 full-answered questionnaires from a convenience sample of 654 customers to test 18 research hypotheses. The research results confirm that the three selected UTAUT constructs, are antecedents of behavioral intention, supporting the initial assumption. This study analyzes the factors that drive the adoption and usage of mobile banking apps, providing valuable insights for marketing academia and managers.

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How to establish practical contributions and convey practical implications? Guidelines on locating practice gaps and making recommendations for practice

Lim

Bowman²

2023

Activities, Adaptation & Aging

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Designing age-friendly mobile apps: Insights from a mobility app study

Cited by 5 publications

References 49 publications

What drives low‐income older adults' intention to use mobility applications?

What drives low‐income older adults' intention to use mobility applications?

An investigation of selected UTAUT constructs and consumption values of Gen Z and Gen X for mobile banking services and behavioral intentions to facilitate the adoption of mobile apps

How to establish practical contributions and convey practical implications? Guidelines on locating practice gaps and making recommendations for practice

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