Designing an Educational Website to Improve Quality of Supportive Oncology Care for Women with Ovarian Cancer: An Expert Usability Review and Analysis

McClellan, Molly; Karumur, Raghav Pavan; Petzel, Sue V.; Cragg, Julie; Chan, Daniel; Jacko, Julie A.; Sainfort, François; Geller, Melissa A.

doi:10.1080/10447318.2016.1140528

Cited by 13 publications

(11 citation statements)

References 31 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The main task of the usability evaluation operation refers to the investigation of the website appropriateness/suitability for its targeted/intended users [22]. In the current work the anatomy museums websites were assessed by a skilled team consisting of five field experts.…”

Section: Methodsmentioning

confidence: 99%

Websites with Multimedia Content: A Heuristic Evaluation of the Medical/Anatomical Museums

Κιουρεξίδου

Antonopoulos

Kiourexidou

et al. 2019

MTI

View full text Add to dashboard Cite

The internet and web technologies have radically changed the way that users interact with museum exhibits. The websites and their related services play an important role in accessibility and interaction with the multimedia content of museums. The aim of the current research is to present a heuristic evaluation of forty-seven medical and anatomy museum websites from usability experts, for the determination of the principal/key characteristics and issues towards the effective design of a museum website. For homogeneity and comparison purposes, the websites of museums with no support of English language were not included in the evaluation process. In the present paper, the methodology was structured with the assessment of the technologies and services of anatomy museum websites in mind. The results of the current statistical examination are subsequently analyzed and discussed.

show abstract

Section: Methodsmentioning

confidence: 99%

Websites with Multimedia Content: A Heuristic Evaluation of the Medical/Anatomical Museums

Κιουρεξίδου

Antonopoulos

Kiourexidou

et al. 2019

MTI

View full text Add to dashboard Cite

show abstract

“…89,90,94 Any registration process should therefore be clear and short, preferably limited to one screen. 96 The value of the system and its benefits for the user need to be clearly defined before registration, for instance through an engaging homepage. 96 The URL should be simple, memorable and clearly associated with the focus of the dashboard.…”

Section: Accessmentioning

confidence: 99%

“…96 The value of the system and its benefits for the user need to be clearly defined before registration, for instance through an engaging homepage. 96 The URL should be simple, memorable and clearly associated with the focus of the dashboard. 89 Having real-time access to a dashboard during clinics with patients was seen as a valuable feature for clinicians.…”

Section: Accessmentioning

confidence: 99%

Automated analysis of free-text comments and dashboard representations in patient experience surveys: a multimethod co-design study

Rivas

Tkacz

Antao

et al. 2019

Health Serv Deliv Res

View full text Add to dashboard Cite

Background Patient experience surveys (PESs) often include informative free-text comments, but with no way of systematically, efficiently and usefully analysing and reporting these. The National Cancer Patient Experience Survey (CPES), used to model the approach reported here, generates > 70,000 free-text comments annually. Main aim To improve the use and usefulness of PES free-text comments in driving health service changes that improve the patient experience. Secondary aims (1) To structure CPES free-text comments using rule-based information retrieval (IR) (‘text engineering’), drawing on health-care domain-specific gazetteers of terms, with in-built transferability to other surveys and conditions; (2) to display the results usefully for health-care professionals, in a digital toolkit dashboard display that drills down to the original free text; (3) to explore the usefulness of interdisciplinary mixed stakeholder co-design and consensus-forming approaches in technology development, ensuring that outputs have meaning for all; and (4) to explore the usefulness of Normalisation Process Theory (NPT) in structuring outputs for implementation and sustainability. Design A scoping review, rapid review and surveys with stakeholders in health care (patients, carers, health-care providers, commissioners, policy-makers and charities) explored clinical dashboard design/patient experience themes. The findings informed the rules for the draft rule-based IR [developed using half of the 2013 Wales CPES (WCPES) data set] and prototype toolkit dashboards summarising PES data. These were refined following mixed stakeholder, concept-mapping workshops and interviews, which were structured to enable consensus-forming ‘co-design’ work. IR validation used the second half of the WCPES, with comparison against its manual analysis; transferability was tested using further health-care data sets. A discrete choice experiment (DCE) explored which toolkit features were preferred by health-care professionals, with a simple cost–benefit analysis. Structured walk-throughs with NHS managers in Wessex, London and Leeds explored usability and general implementation into practice. Key outcomes A taxonomy of ranked PES themes, a checklist of key features recommended for digital clinical toolkits, rule-based IR validation and transferability scores, usability, and goal-oriented, cost–benefit and marketability results. The secondary outputs were a survey, scoping and rapid review findings, and concordance and discordance between stakeholders and methods. Results (1) The surveys, rapid review and workshops showed that stakeholders differed in their understandings of the patient experience and priorities for change, but that they reached consensus on a shortlist of 19 themes; six were considered to be core; (2) the scoping review and one survey explored the clinical toolkit design, emphasising that such toolkits should be quick and easy to use, and embedded in workflows; the workshop discussions, the DCE and the walk-throughs confirmed this and foregrounded other features to form the toolkit design checklist; and (3) the rule-based IR, developed using noun and verb phrases and lookup gazetteers, was 86% accurate on the WCPES, but needs modification to improve this and to be accurate with other data sets. The DCE and the walk-through suggest that the toolkit would be well accepted, with a favourable cost–benefit ratio, if implemented into practice with appropriate infrastructure support. Limitations Small participant numbers and sampling bias across component studies. The scoping review studies mostly used top-down approaches and focused on professional dashboards. The rapid review of themes had limited scope, with no second reviewer. The IR needs further refinement, especially for transferability. New governance restrictions further limit immediate use. Conclusions Using a multidisciplinary, mixed stakeholder, use of co-design, proof of concept was shown for an automated display of patient experience free-text comments in a way that could drive health-care improvements in real time. The approach is easily modified for transferable application. Future work Further exploration is needed of implementation into practice, transferable uses and technology development co-design approaches. Funding The National Institute for Health Research Health Services and Delivery Research programme.

show abstract

“…User should be able to see the overview of the website content, and then select more detail information personalized to their individual needs [29], [44]. Personalized websites were evident to increase patients` satisfaction, improve understanding of disease and increase ability to involve in managing diseases [46].…”

Section: Patient-tailored Informationmentioning

confidence: 99%

A Conceptual Model on Websites Design Features for Self-Management of Chronic-Diseases Patients

Saludin¹,

Maarop²,

Zainuddin³

et al. 2018

IJET

View full text Add to dashboard Cite

Undeniably, there are several reasons to be connected to the Internet. In healthcare, finding health information from the Internet and websites is common among the global community. Searching health information over the Internet can assists chronic-disease patients in self-managing their health condition. Self-management program with Information Technology empowerment would improve time, distance and traffic barriers because it is easily accessible, up-to-date, and offers tailored feedback to patients` health status. There is great demand of health websites use though at the same time users are facing concerns and limitations due to medical jargons use and navigational problems. Hence, there is a strong reason why more studies need to be conducted in this particular area especially in the design and development of health websites. Based on a review of relevant papers, this paper aims to propose a model for websites design features for self-management of chronic-diseases patients. Ten relevant features of health websites are extracted and proposed in this study. The study may be beneficial to health websites users and eventually improve their health conditions.

show abstract

Designing an Educational Website to Improve Quality of Supportive Oncology Care for Women with Ovarian Cancer: An Expert Usability Review and Analysis

Cited by 13 publications

References 31 publications

Websites with Multimedia Content: A Heuristic Evaluation of the Medical/Anatomical Museums

Websites with Multimedia Content: A Heuristic Evaluation of the Medical/Anatomical Museums

Automated analysis of free-text comments and dashboard representations in patient experience surveys: a multimethod co-design study

A Conceptual Model on Websites Design Features for Self-Management of Chronic-Diseases Patients

Contact Info

Product

Resources

About