Designing e-commerce cross-border distribution networks for small and medium-size enterprises incorporating Canadian and U.S. trade incentive programs

Gessner, Guy; Snodgrass, Coral R.

doi:10.1016/j.rtbm.2015.07.005

Cited by 55 publications

(45 citation statements)

References 15 publications

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“…Whenever the products have non-standard features requiring direct contact for evaluation, such as in the case of luxury textiles, the internet can be mainly used as a complementary marketing channel, but its evolution into a proper sales channel is often obstructed by the lack of technological competencies. Gessner and Snodgrass (2015) acknowledge that SMEs face substantial barriers when it comes to doing online business across international borders, including differences in customs and duty regimes and tax laws. Although some federal governments are trying to alleviate the impact of such barriers by providing government programmes such as duty-free zones, most often smaller companies do not meet the size requirements in order to benefit from such programmes.…”

Section: The Role Of E-commerce In Sme's Internationalisation: Opportmentioning

confidence: 99%

Does e-commerce facilitate or complicate SMEs' internationalisation?

2019

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The effects of the digital revolution on the internationalisation process of SMEs are yet to be addressed. This empirical evidence drawn from a recent survey on Italian companies operating in the food and fashion industries shows that only a few Italian companies use e-commerce to grow in foreign markets: SMEs still face traditional obstacles and new e-commerce-specific barriers arise, such as the lack of knowledge concerning foreign digital markets, the legal requirements for e-commerce and the lack of knowledge concerning the appropriate digital channels or online payment systems. ¿El comercio electrónico facilita o complica la internacionalización de las pymes?El efecto de la revolución digital ha sido escasamente abordado en la internacionalización de las pymes. Este artículo muestra que solo unas pocas empresas italianas en los sectores de la alimentación y la moda utilizan el comercio electrónico para la internacionalización. Las barreras son tanto tradicionales -los costes asociados a la logística y la adaptación a diferentes culturas-como las asociadas con el desconocimiento de los mercados digitales extranjeros, los requisitos legales para el comercio electrónico y el desconocimiento de los canales digitales o de los sistemas de pago en línea.

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Section: The Role Of E-commerce In Sme's Internationalisation: Opportmentioning

confidence: 99%

Does e-commerce facilitate or complicate SMEs' internationalisation?

2019

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“…Cross-border e-commerce presents more challenges for online transactions than domestic e-commerce because of the drastic differences in culture, language, and legal enforcement between countries (Gessner & Snodgrass, 2015;Gomez-Herrera et al, 2014;Hofstede, 2001). The cross-country differences give rise to differences in characteristics and behavior of consumers in global trading (Walters, 1997;Yavas & Green, 1992).…”

Section: Perceived National Integrity Of Buyers (Pni)mentioning

confidence: 99%

To sell or not to sell: Exploring sellers' trust and risk of chargeback fraud in cross‐border electronic commerce

Guo

Bao

Stuart

et al. 2017

Information Systems Journal

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Over the past few decades, chargeback fraud from buyers has been identified as a major risk faced by online sellers, particularly small‐ and medium‐sized enterprises, in cross‐border electronic commerce. However, most previous studies have focused on trust and perceived risk from the buyers' perspective and in domestic online marketplaces, while neglecting the importance of sellers' trust and perceived risk in the success of online transactions and the significance of cross‐border transactions. To fill this gap in the literature, this study examines both the antecedents and the impacts of sellers' trust in buyers and their perceived risk of chargeback fraud on sellers' intention to trade with buyers in the context of cross‐border e‐commerce. To this end, we develop a conceptual model that identifies a set of institutional mechanisms to enhance sellers' trust and reduce their perceived risk. Hypotheses are tested via a survey of 443 sellers on http://DHgate.com, one of the major cross‐border e‐commerce websites connecting the small‐ and medium‐sized enterprises of mainland China with overseas buyers. Our research makes concrete contributions to e‐commerce research and generates useful insights for third‐party online transaction platforms and online trade policy makers.

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“…The study of how e-commerce impacts the design of supply chains is a relevant topic in current business. However, most publications refer to the last part of the supply chain-for example, the lastmile delivery (Morganti et al, 2014), the redesign of the batching rules and delivery policies of online orders (Zhang et al, 2016), the adequacy of government programs to eliminate barriers (Gessner and Snodgrass, 2015), or the environmental implications of a dual-both traditional and onlinechannel strategy (Carrillo et al, 2014). For a broader picture, the reader is referred to Siddiqui and Raza (2015) who offer a survey of the e-commerce literature from a supply-chain perspective and identify both gaps and trends.…”

Section: Related Workmentioning

confidence: 99%

Designing e‐commerce supply chains: a stochastic facility–location approach

Pagès‐Bernaus

Ramalhinho

Juan

et al. 2017

Int Trans Operational Res

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e‐Commerce activity has been increasing during recent years, and this trend is expected to continue in the near future. e‐Commerce practices are subject to uncertainty conditions and high variability in customers’ demands. Considering these characteristics, we propose two facility–location models that represent alternative distribution policies in e‐commerce (one based on outsourcing and another based on in‐house distribution). These models take into account stochastic demands as well as more than one regular supplier per customer. Two methodologies are then introduced to solve these stochastic versions of the well‐known capacitated facility–location problem. The first is a two‐stage stochastic‐programming approach that uses an exact solver. However, we show that this approach is not appropriate for tackle large‐scale instances due to the computational effort required. Accordingly, we also introduce a “simheuristic” approach that is able to deal with large‐scale instances in short computing times. An extensive set of benchmark instances contribute to illustrate the efficiency of our approach, as well as its potential utility in modern e‐commerce practices.

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Designing e-commerce cross-border distribution networks for small and medium-size enterprises incorporating Canadian and U.S. trade incentive programs

Cited by 55 publications

References 15 publications

Does e-commerce facilitate or complicate SMEs' internationalisation?

Does e-commerce facilitate or complicate SMEs' internationalisation?

To sell or not to sell: Exploring sellers' trust and risk of chargeback fraud in cross‐border electronic commerce

Designing e‐commerce supply chains: a stochastic facility–location approach

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