Designing for Expert Information Finding Strategies

Fields, Bob; Keith, Suzette; Blandford, Ann

doi:10.1007/1-84628-062-1_6

Cited by 26 publications

(31 citation statements)

References 14 publications

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“…Later studies have followed a student group from relative inexperience to the attainment of far greater expertise (Whitmire, 2002;Vakkari, 2001;Wilson et al 2002;Kuhlthau, 2004;Spink et al, 2002a and b), and thus the experts and novices are, in effect, the same group of participants at different stages of development. Librarians have also been used as an expert group from whom lessons may be learnt for the design of digital library systems (Fields et al, 2004).…”

Section: Experts and Novicesmentioning

confidence: 99%

Cognitive economy and satisficing in information seeking: A longitudinal study of undergraduate information behavior

Warwick

Rimmer

Blandford

et al. 2009

J. Am. Soc. Inf. Sci.

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Use policyThe full-text may be used and/or reproduced, and given to third parties in any format or medium, without prior permission or charge, for personal research or study, educational, or not-for-pro t purposes provided that:• a full bibliographic reference is made to the original source • a link is made to the metadata record in DRO • the full-text is not changed in any way The full-text must not be sold in any format or medium without the formal permission of the copyright holders.Please consult the full DRO policy for further details. AbstractThis paper reports on a longitudinal study of information seeking by undergraduate Information Management students. It describes how they found and used information, and explores their motivation and decision making. We employed a use-in-context approach where students were observed conducting, and interviewed about, information seeking tasks carried out during their academic work.We found that participants were reluctant to engage with a complex range of information sources, preferring to use the internet. The main driver for progress in information seeking was the immediate demands of their work (e.g. assignments). Students used their growing expertise to justify a conservative information strategy, retaining established strategies as far as possible and completing tasks with minimum information seeking effort. The time cost of using library material limited the uptake of such resources. New methods for discovering and selecting information were only adopted when immediately relevant to the task at hand, and tasks are generally chosen or interpreted in ways that minimised the need to develop new strategies. Students were driven by the demands of the task to use different types of information resources, but remained reluctant to move beyond keyword searches, even when they proved ineffective. They also lacked confidence in evaluating the relative usefulness of resources.Whereas existing literature on satisficing has focused on stopping conditions, this work has highlighted a richer 2 repertoire of satisficing behaviours.

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Section: Experts and Novicesmentioning

confidence: 99%

Cognitive economy and satisficing in information seeking: A longitudinal study of undergraduate information behavior

Warwick

Rimmer

Blandford

et al. 2009

J. Am. Soc. Inf. Sci.

Self Cite

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“…From a related but a different perspective, a study carried by Fields et al [10] observed librarians while helping students who did not have sufficient skills to find the information they need using the catalogue. Two librarians were videotaped and were asked to think out loud whilst they were interacting with the students.…”

Section: Introductionmentioning

confidence: 99%

User perceptions of online public library catalogues

Kani‐Zabihi

Ghinea

Chen

2008

International Journal of Information Management

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Online Public Library Catalogues (OPACs) are widely used electronic library catalogues giving a wealth of remote access to library information resources. Users should be involved early in the OPAC development cycle process in order to ensure a usable and functional interface, as the integration of user-defined requirements of OPACs, along with the other Human-Computer Interaction considerations, offer a better understanding of user perceptions and expectations respect of OPACs, ultimately resulting in truly user-centred OPACs. Accordingly, the purpose of this study was to establish user suggestions for a typical OPAC application's functionality and features. To this end, an experiment was undertaken to find out the type of interaction features that users prefer to have in an OPAC. The study revealed that regardless of users' Information Technology (IT) backgrounds, their functionality expectations of OPACs are the same as users are expecting OPACs to facilitate easier ways to achieve their tasks. However, based on users' previous experiences with OPACs, their requirements with respect to specific features may change.

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“…In particular, differences in the level of knowledge and experience with search functionality, and information communication technologies in general, have proven to be factors which influence users' needs, and the acceptance of a system [5,7,8]. As a result, a digital library should optimally cater for differences in user characteristics; for instance it should adapt to the different degrees of expertise and experience of users.…”

Section: Background Literaturementioning

confidence: 99%

User Needs for Enhanced Engagement with Cultural Heritage Collections

Sweetnam

Agosti

Orio

et al. 2012

Theory and Practice of Digital Libraries

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Abstract. This paper presents research carried out in order to elicit user needs for the design and development of a digital library and research platform intended to enhance user engagement with cultural heritage collections. It outlines a range of user constituencies for this digital library. The paper outlines a taxonomy of intended users for this system and describes in detail the characteristics and requirements of these users for the facilitation and enhancement of their engagement with and use of textual and visual cultural artefacts.

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Designing for Expert Information Finding Strategies

Cited by 26 publications

References 14 publications

Cognitive economy and satisficing in information seeking: A longitudinal study of undergraduate information behavior

Cognitive economy and satisficing in information seeking: A longitudinal study of undergraduate information behavior

User perceptions of online public library catalogues

User Needs for Enhanced Engagement with Cultural Heritage Collections

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