Designing learning success and avoiding learning failure through learning analytics: the case of policing in England and Wales

Abstract

How to effectively develop a framework of learning and development is a central challenge for contemporary organizations. New technologies and educational partnerships have transformed the ways in which professionals learn. This article explains how learning analytics can be used to design blended learning programmes and support learners in an evidence-informed way, so that learning 'failures' (withdrawal, underperformance and complaints) can be avoided. The article draws on several case studies, including the current learning and development challenges faced by police organizations in England and Wales, that support the case for learning analytics to achieve success in workforce training.