Designing mobile solutions for mobile workers

Abstract

Designing mobile solutions for mobile workers is difficult because there is a lack of theories and methods. Based on recent literature of systems engineering, business engineering, information systems design, and project/process management, an analysis framework is presented that assesses the design approach of workforce solutions. An exploratory case based in the Netherlands was studied under the framework. The results indicate a need for a design approach that integrates "soft system thinking", collaborative business engineering activities, and process management strategy. The study provides a basis for further research to design mobile workforce solutions.

Modeling and analysis of mobile business processes

“…Unfortunately, between the latter two research areas, there is a lack of methodology describing the planning and the design of a mobile IT solution from a business analysis point-of-view. Wang et al (2005) report on a similar appraisal. They provide an analysis framework focusing on assessing the design approach of mobile workforce solutions.…”

Towards a reference architecture for the design of mobile shared workspaces

“…Mobile shared workspaces can offer significant assistance to nomadic workers; both in terms of increased productivity [24,41,13,26,42], as well as in the quality of the work performed [24,25,13,14]. The development of these applications, however, can be a significant challenge and to our knowledge no previous research has been made to integrate this design knowledge to ease the development of tools aimed at supporting particular loosely coupled activities [27].…”

Coordinating Loosely-Coupled Work in Construction Inspection Activities

“…These mobile shared workspaces (MSW) seem to be an interesting tool to support mobile workers doing loosely-coupled activities. These systems are strongly being studied because of the impact they could have in productive scenarios; not only in terms of the mobile workers' productivity (Andriessen and Vartiainen 2006;Ochoa et al 2007;Schaffers et al 2006;Wang et al 2005), but also in quality of the mobile work (Andriessen and Vartiainen 2006;Brugnoli et al 2005;Neyem et al 2007;Schaffers et al 2006). Each mobile shared workspace represents a portion of the office (i.e.…”