Designing Organizational Eco-Map to Develop a Customer Value Proposition for a “Slow Tourism” Destination

Čirjevskis, Andrejs

doi:10.3390/admsci9030057

Cited by 4 publications

(1 citation statement)

References 42 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The study's results indicate that (i) there was a positive effect of place authenticity and place attachment on customer engagement; (ii) customer engagement has a positive influence on the development of customer trust, brand loyalty, and co-creation; and (iii) customer engagement has a mediating role in the effect of place attachment and place authenticity on customer trust, loyalty, and co-creation. The study of Cirjevskis [34] considers the customer value proposition as an encapsulation of a strategic management decision on what the organization believes its customers value the most and what it can deliver in a way to achieve a competitive advantage. His study's aim was to develop and test the framework of organizational eco-map to explore how strategically valuable resources are underpinning a new customer value proposition of an organization.…”

Section: Value Proposition/s and Value Co-creation In Tourist Attractmentioning

confidence: 99%

Suggesting a Framework for Performance Evaluation of Tourist Attractions: A Balance Score Approach

et al. 2020

View full text Add to dashboard Cite

The aim of this study is to suggest a framework for performance evaluation of smart tourism initiatives/projects implemented in tourist attractions. The suggested tool is based on the theoretical foundations of Service-Dominant Logic and the Balance Scorecard framework, an established strategic management framework that maps an organization’s strategic objectives into performance indicators. The suggested template for performance evaluation was tested and validated within the context of China, and 30 interviews were conducted with managers of tourist attractions rated the highest quality level in Zhejiang Province, China. The empirical study’s results indicated that (i) the crafted Balance Scorecard template is implementable and of high utility; (ii) a volume of 8 Critical Success Factors and 22 Key Performance Indicators constitute an integrated set to monitor and assess the performance in a comprehensive manner; (iii) the key factors and indicators should be the same regardless of the type of ownership and management (public or private); and (iv) technological infrastructure and services are evolving; however, the principles and tools remain the same regardless the advent of smart paradigm.

show abstract

Section: Value Proposition/s and Value Co-creation In Tourist Attractmentioning

confidence: 99%

Suggesting a Framework for Performance Evaluation of Tourist Attractions: A Balance Score Approach

et al. 2020

View full text Add to dashboard Cite

show abstract

Architectural Typologies Appeared by Modernism: Case Study of the Edirne Zeppelin Hangar

Doğan

2023

Art History &Amp; Criticism

View full text Add to dashboard Cite

Summary When modernism started to be seen in architectural spheres, it did not emerge just with an architectural language for design but also with new architectural typologies. Due to the main discourse of the Modern Movement with the famous quote of Louis Sullivan, “Form follows function”, new building types which were explicitly designed for their functions have appeared. However, over time, while some of these functional buildings kept their functions, some of them either lost their function entirely already, or the technology which created that function is in a downward trend. Zeppelin/airship hangars are amongst those buildings constructed for a specific function in the early 20th century which have lost that function in the present. Therefore, even though they might not reflect any tangible qualities, the function can operate as an intangible cultural reference. The object of this paper is one of those zeppelin hangars, which is located in Edirne, Turkey. The research attempts to categorise the architectural typologies that appeared by modernism, and apply a case study method to the Edirne Zeppelin Hangar to gain insight towards the problem, which is related to the consequences created by the language of the Modern Movement due to the emphasis of the function, and to discuss the possible adaptive reuse strategies regarding these artefacts which totally lost their functions. It is concluded that it is not possible to transform all the building stock that emerged in the built environment into museums, including the Edirne Zeppelin Hangar; however, inconsequential to the designated purposes, it is crucial to leave intangible references to the previous function in its design process.

show abstract

Cittaslow Idea as a New Proposition to Stimulate Sustainable Local Development

Brodziński

Kurowska

2021

Sustainability

View full text Add to dashboard Cite

The idea of “good quality of life” cities was introduced to Poland in 2006, when the Polish National Cittaslow City Network was founded i.a. by Lidzbark Warmiński. In the context of popularizing the idea—slow-style of life—it was decided to undertake research aimed at identifying the influence of the Cittaslow concept on the initiation of actions that have a positive impact on local sustainable development. Referring to the main objective of the study, the hypothesis was accepted stating that membership in the Cittaslow network has a positive impact on the local development of the city, as it is a source of new projects undertaken by the authorities that improve the quality of life of the inhabitants and at the same time are implemented with the participation of local communities. The hypothesis was verified in a survey conducted in 2017 and 2019 among the residents of the city of Lidzbark Warmiński, using a questionnaire. As the research shows and the research of other authors confirms, the quality of life in cities belonging to the Cittaslow network has significantly improved over the last few years. Residents also assessed the degree of satisfaction of their needs and the level of development of the local city against other cities in the region. Obtaining the opinion of residents regarding the Cittaslow network as a direction of local sustainable development, as well as assessing its impact on the quality of life of the urban community turned out to be important from the perspective of further analysis. This issue is important because the idea of the international association Cittaslow is to promote the potential of smaller towns as an alternative to living in big cities, the rush and progressive globalization. Cities in the network are committed to sustainable development by shaping a conscious urban policy, the right relationship between economic growth, the environment and improving the quality of life of residents.

show abstract

Designing Organizational Eco-Map to Develop a Customer Value Proposition for a “Slow Tourism” Destination

Cited by 4 publications

References 42 publications

Suggesting a Framework for Performance Evaluation of Tourist Attractions: A Balance Score Approach

Suggesting a Framework for Performance Evaluation of Tourist Attractions: A Balance Score Approach

Architectural Typologies Appeared by Modernism: Case Study of the Edirne Zeppelin Hangar

Cittaslow Idea as a New Proposition to Stimulate Sustainable Local Development

Contact Info

Product

Resources

About