Designing Performance Measurement Systems Using Business Models

Montemari, Marco; Chiucchi, Maria Serena; Nielsen, Christian

doi:10.5278/ojs.jbm.v7i5.1905

Cited by 3 publications

(1 citation statement)

References 52 publications

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“…In the context of business models, organizations need to use performance indicators to formulate measurable objectives related to the expected performance of a new business model (Heikkilä et al, 2014;Gilsing et al, 2021). Moreover, organizations can use business model performance indicators to monitor the performance of an organization' s business model during and after its implementation (di Valentin et al, 2013) or benchmark the business model performance of the organization against that of competitors (Afuah and Tucci, 2003;Montemari, Chiucchi and Nielsen, 2019).…”

Section: Introductionmentioning

confidence: 99%

Performance Indicators for Business Models

Ven

Lara

Athanasopoulou

et al. 2023

JBM

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Organizations need to evaluate new and existing business models to innovate their business logic and remain competitive. One way to carry out this evaluation is through business model performance indicators. Performance indicators for business models can support organizations in quantifying their business model objectives, monitoring business model performance during and after implementation, and benchmarking their business model against competitors. However, the current literature lacks a complete picture of performance indicators that can be used to evaluate business models and monitor their performance. Therefore, we conducted a semi-systematic literature review to analyze which performance indicators are referred to in the academic literature related to business models. We provide an overview of the current state of research on this topic and discuss possible directions for further research.

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Section: Introductionmentioning

confidence: 99%

Performance Indicators for Business Models

Ven

Lara

Athanasopoulou

et al. 2023

JBM

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Supporting the Definition of Key Performance Indicators for Business Models

van de Ven,

Lara Machado,

Aysolmaz

et al. 2023

IFIP Advances in Information and Communication Technology

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Key performance indicators for business models: a systematic review and catalog

van de Ven,

Lara Machado,

Athanasopoulou

et al. 2023

Inf Syst E-Bus Manage

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Organizations continuously adapt and innovate their business models to remain competitive. To support the management of business models throughout their lifecycle, Key Performance Indicators (KPIs) related to business models play an important role. However, the current research on business model KPIs is dispersed and lacks clarity on how they are defined, concretized, and managed throughout their lifecycle. Therefore, we conducted a systematic literature review to analyze and consolidate the current state of the research on KPIs for business models. We identified 35 relevant publications and classified them in a concept matrix consisting of five categories related to business models and KPI management. In addition, we synthesized the business model KPIs referred to in the literature into a catalog structured by business model dimensions. Based on our review and analysis, we formulate avenues for further research on KPIs for business models. Practitioners can use the overview of available approaches for business model KPI management and the catalog of business model KPIs to effectively manage and define KPIs for their organization’s business models.

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Designing Performance Measurement Systems Using Business Models

Cited by 3 publications

References 52 publications

Performance Indicators for Business Models

Performance Indicators for Business Models

Supporting the Definition of Key Performance Indicators for Business Models

Key performance indicators for business models: a systematic review and catalog

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