Destination competitiveness of winter sport resorts in the Alps: how sport tourists perceive destinations?

Hallmann, Kirstin; Müller, Sabine; Feiler, Svenja

doi:10.1080/13683500.2012.720247

Cited by 55 publications

(46 citation statements)

References 65 publications

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“…The constructs of this study which are the four main variables have been examined and are well publicised over recent years. Unsurprisingly, based on the results, natural resources, range of activities and accessibility significantly influence destination competitiveness and the results of this study is in line with past studies (e.g., Kozak, 1999;Hallmann, Müller & Feiler, 2014;Ritchie & Crouch, 2010).…”

Section: Resultssupporting

confidence: 79%

Rural Tourism Destination Competitiveness of Kubah National Park in Sarawak: Tourists’ Perspective

Law¹,

Lo²

2016

AAMJ

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Section: Resultssupporting

confidence: 79%

Rural Tourism Destination Competitiveness of Kubah National Park in Sarawak: Tourists’ Perspective

Law¹,

Lo²

2016

AAMJ

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“…It is necessary to have an unusual offering to ensure a greater competitive advantage [18]. Given the variety of tourism offers available, it is crucial have something different in order to differentiate from the competition and satisfy needs of consumers [9]. It is suggested to organization decision makers to take account this kind of information, seeking to know desire and motivation of consumers.…”

Section: Discussionmentioning

confidence: 99%

“…Given the variety available for winter sport destinations, resorts should have unusual offerings in order to differentiate themselves from the competition [9], suggesting to ski resort managers the greater need to think about competitive advantages. Porter [10] defined the competitiveness concept as the ability or talent resulting from knowledge acquired, allowing the creation and maintenance of a better performance than developed by competitors.…”

Section: Introductionmentioning

confidence: 99%

Measuring Service Quality of Ski Resorts: An Approach to Identify the Consumer Profile

Miragaia¹,

Conde²,

Soares³

2016

TOSSJ

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This study determined the consumer's profile in winter sports, using their degree of satisfaction with services provided by a ski resort. A questionnaire was administered to 229 tourists/visitors and analyzed their satisfaction according to five factors: facilities and equipment; attributes of the slopes; resort services; restaurants, accommodation and social activities; and also about the access to the resort. Determination between levels of satisfaction indicated by different consumer segments was performed using a cluster analysis. The clusters identified were: partially satisfied, dissatisfied, dissatisfied with everything, satisfied with everything. In relation to gender, no significant differences were identified in any cluster. With regard to experience to visited other ski resorts, significant differences were found between tourists/visitors which have already done, comparing with the individuals who never been in a similar context. It was found that only 5.2% of consumers who have had similar experiences with other ski resorts were satisfied with all services provided. The results of this study enable to the managers identify the attributes by which tourists/visitors have a higher level of satisfaction/dissatisfaction and foremost identify the valences which can be subject to some kind of improvement. This approach enables the adaptation of services according the preferences and expectations of tourists/visitors, with the prospect of incrementing consumer loyalty.

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“…For services that could be delivered to beneficiaries (e.g., freshwater), the flow matched significantly with the demand areas. Flow of outdoor recreation was influenced by both natural assets and the proximity to benefitting areas in cases of green urban areas [63], but this greatly depended on touristic infrastructure and the promotion and popularity of destinations [64,65].…”

Section: Spatial Patterns Of Ess and Linkages With Sustainabilitymentioning

confidence: 99%

Analyzing Spatial Congruencies and Mismatches between Supply, Demand and Flow of Ecosystem Services and Sustainable Development

et al. 2019

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Ecosystem services (ESs) are increasingly included into decision-making to achieve Sustainable Development Goals (SDGs). Although both concepts consider the interactions between humans and the environment, spatial relationships between ESs and sustainability have been rarely addressed. Therefore, this study aims at analyzing spatial congruencies and mismatches between ESs and sustainability in the greater Alpine region. Using hot spot and overlap analyses, we overlaid maps of supply, demand and flow of eight key ESs with the spatial distribution of sustainability based on 24 indicators. Our results reveal that, in most cases, supply of and demand for ESs are greatly dislocated. These mismatches are reflected also in the spatial distribution of sustainability. In contrast to ES demand hot spots, supply hot spots are generally characterized by high sustainability levels, especially in relation to the environment. However, due to discrepancies in the social and economic dimensions, it cannot be assumed that ES supply hot spots always correspond to high sustainability. Hence, using ES indicators for measuring sustainability provides rather limited insights. We conclude that both concepts should be applied in a complementary way to maximize ecological, social and economic benefits in land management and planning processes.

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Destination competitiveness of winter sport resorts in the Alps: how sport tourists perceive destinations?

Cited by 55 publications

References 65 publications

Rural Tourism Destination Competitiveness of Kubah National Park in Sarawak: Tourists’ Perspective

Rural Tourism Destination Competitiveness of Kubah National Park in Sarawak: Tourists’ Perspective

Measuring Service Quality of Ski Resorts: An Approach to Identify the Consumer Profile

Analyzing Spatial Congruencies and Mismatches between Supply, Demand and Flow of Ecosystem Services and Sustainable Development

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