The 16th International Conference on the Foundations of Digital Games (FDG) 2021 2021
DOI: 10.1145/3472538.3472547
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Detecting Spam Game Reviews on Steam with a Semi-Supervised Approach

Abstract: The potential value of online reviews has led to more and more spam reviews appearing on the web. These spam reviews are widely distributed, harmful, and difficult to identify manually. In this paper, we explore and implement generalised approaches for identifying online deceptive spam game reviews from Steam. We analyse spam game reviews and present and validate some techniques to detect them. In addition, we aim to identify the unique features of game reviews and to create a labelled game review dataset base… Show more

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Cited by 3 publications
(2 citation statements)
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References 39 publications
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“…As previously mentioned, online reviews have become an essential source of information for consumers to make purchasing decisions (Zhang et al, 2018;Al-Otaibi and Al-Rasheed, 2022). However, spam reviews, which are fake or biased reviews, have become a significant problem, leading to distrust and confusion among consumers (Bian et al, 2021). Accordingly, detecting spam reviews is challenging due to the variety of spamming techniques used by spammers; hence, researchers have proposed various approaches for spam review detection (Wu et al, 2018).…”
Section: Related Workmentioning
confidence: 99%
“…As previously mentioned, online reviews have become an essential source of information for consumers to make purchasing decisions (Zhang et al, 2018;Al-Otaibi and Al-Rasheed, 2022). However, spam reviews, which are fake or biased reviews, have become a significant problem, leading to distrust and confusion among consumers (Bian et al, 2021). Accordingly, detecting spam reviews is challenging due to the variety of spamming techniques used by spammers; hence, researchers have proposed various approaches for spam review detection (Wu et al, 2018).…”
Section: Related Workmentioning
confidence: 99%
“…This makes SAR the most generalist approach, as it acknowledges the influence of inherent biases in various real-world applications [Bekker and Davis 2018]. For instance, in tasks such as spam detection in emails or product review analysis, the selection of positive examples to label may depend on the compelling nature of the text itself [Bian et al 2021, Wu et al 2020. Similarly, recommendation systems might be influenced by the order in which the initial products or services are presented, which can bias subsequent recommendations.…”
Section: Labeling Mechanismmentioning
confidence: 99%