Determinant of Net Interest Margin Banking In Indonesia,  During The Period 2009 - 20018

Mariam, Siti; Aryani, Fika; Mustikasari, Dhinda Siti; Ramli, Abdul Haeba

doi:10.52728/ijjm.v2i4.385

Cited by 8 publications

(7 citation statements)

References 18 publications

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“…Perkembangan bisnis dapat mengubah cara pandang masyarakat terhadap kehidupan dan perubahan realitas ini terjadi dan berkembang dengan sangat cepat di Masyarakat (Bachtiar et al, 2023;Dewi & Ramli, 2023b;Diatmono et al, 2020;Mariam & Ramli, 2019;Tsoraya et al, 2023). Perkembanagan bisnis bertujuan untuk memungkinkan proses membayangkan, merencanakan, bereaksi dan mengambil keputusan tentang ide-ide baru dengan lebih cepat (Febriani et al, 2023;Mariam et al, , 2021Ramli & Novariani, 2020;Rosli et al, 2022) . Perkembangan teknologi dengan masuknya E-commerce, perangkat mekanik hingga teknologi digital (Fridiyanto et al, 2020) (Hartanto & Mariana, 2022).…”

Section: Pendahuluanunclassified

Pengaruh E-Service Quality, E-Trust, E-Customer Satisfaction Terhadap E-Customer Loyalty Pada Marketplace Shopee

Ramli,

Sinurat,

Purnomo

2024

BISNISMAN

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This study tested the direct impact of variables such as E-trust, E-service quality, and E-customer satisfaction on E-Customer loyalty. The research approach used this study uses quantitative approximations. Data collection techniques through surveys using questionnaires and compiled as many as 100 respondents. Sampling using non-probability techniques is purposeful sampling. The sample selection criteria for this study are (1) Shopee customers who make purchases through Shopee marketplace, (2) use Shopee regularly for the last 1 year (3) are 17 years of age or older, (4) customers have traded at least 2-3x at Shopee and (5) are dominated in the province of Dki Jakarta. The research uses a data analysis technique called Structural Equation Modeling (SEM), with SmartPLS software. E-service quality has a positive impact on E-customer satisfaction, E-trust has a negative impact on e-client satisfaction but E-services quality has no positive influence on the E-Customer loyalty. These results are expected to benefit Shopee's E-commerce to know what can increase customer satisfaction and loyalty.

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Section: Pendahuluanunclassified

Pengaruh E-Service Quality, E-Trust, E-Customer Satisfaction Terhadap E-Customer Loyalty Pada Marketplace Shopee

Ramli,

Sinurat,

Purnomo

2024

BISNISMAN

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“…Measurement of e-Satisfaction is carried out by considering aspects of value, image, quality, price, as well as perceptions about the corporation. Factors such as value, image, quality and price have a supreme impact on the tier of e-Satisfaction in the cater industry, including cater delivery (Mariam et al, 2021;Nurdiansyah et al, 2020;Ramli, 2020;Rumaidlany et al, 2022). In the realm of electronic aid, this tier of Satisfaction is often referred to as " electronic Satisfaction" .…”

Section: A R T I C L E I N F O Abstract Article Historymentioning

confidence: 99%

Perceived Value, E-Trust, E-Satisfaction, and E-Loyalty on Online Trip Clients in Jakarta

Kalim,

Prasetyo,

Ramli

et al. 2024

bijak

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In the realm of internet technology that has occurred in Indonesia, it has had an impact on the trip business sector, since the presence of online trip agents, the market potential for the trip business has increased. This investigation points out to explore how Perceived Value and E-Trust influence E-Loyalty by using the E-Satisfaction variable as an intercede variable. This investigation was conducted on 110 respondents who had used online trip in Jakarta. Data analysis in this investigation used SEM-PLS. The conclusion of this investigation shows that Perceived Value has a positive effect on E-Satisfaction, E-Trust has a positive effect on E-Satisfaction, E-Satisfaction has a positive effect on E-Loyalty, Perceived Value has a positive effect on E -Loyalty, while E-Trust has a negative effect on E-Loyalty, E-Trust has a negative effect on E-Loyalty through E-Satisfaction and Perceived Value has a negative effect on E-Loyalty through E-Satisfaction. Suggestions in this investigation are to add investigation variables and use different investigation methods. The managerial implication obtained is that online trip agent companies must pay attention to the perceived value and e-trust of clients towards the corporation in order to create e-Satisfaction for clients. When e-Satisfaction is achieved, the corporation must maintain it to achieve e-loyalty.

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“…Brand image will make consumers remember the advantages and disadvantages of the products they have used (Chandra et al, 2019;Mariam et al, 2021;Miati, 2020;Sukarno et al, 2020;Takaya et al, 2019). A brand can be said to have a good image and must have quality products and can easily attract the attention of consumers (Fahrezi and Sukaesih, 2020).…”

Section: Introductionmentioning

confidence: 99%

Electronic Word Of Mouth, Brand Image, Purchase Intention And Customer Purchase Decisions For Skinceuticals Users

Zahid,

Ruswanti

2024

JIMKES

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This research is a quantitative study with a causal relationship to determine the direct influence of electronic word of mouth, brand image, purchase intention and purchase decision as well as determine the indirect influence of electronic word of mouth, brand image, purchase intention and purchase decision on users of skinceuticals products. Data collection was carried out using the information gathering method through a survey with a questionnaire. The population in this study is someone who already uses skinceuticals products, regularly uses skinceuticals products, lives in Jabodetabek and is at least 20 years old. The sampling method used was non-probability sampling with purpose sampling technique. Based on the research results, 6 hypotheses can be accepted, namely Electronic of Mouth (E-WOM) influences brand image, Brand image influences purchasing intentions, Purchase intentions influence purchasing decisions and those that are not accepted Electronic of Mouth (E-WOM) influences purchasing intentions, Electronic of Mouth (E-WOM) influences purchasing decisions. Brand image influences purchasing decisions. Therefore, it is important for skin ceuticals to improve Electronic of Mouth which can improve purchasing decisions. The aim of this research is to determine the direct influence of Electronic word of mouth, brand image, purchase intention and purchase decision and also to determine the indirect influence of Electronic word of mouth, brand image, purchase intention and purchase decision shown to consumers who use skinceuticals products. Keywords: electronic word of mouth,brand image, purchase intention and purchase decision

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Determinant of Net Interest Margin Banking In Indonesia, During The Period 2009 - 20018

Cited by 8 publications

References 18 publications

Pengaruh E-Service Quality, E-Trust, E-Customer Satisfaction Terhadap E-Customer Loyalty Pada Marketplace Shopee

Pengaruh E-Service Quality, E-Trust, E-Customer Satisfaction Terhadap E-Customer Loyalty Pada Marketplace Shopee

Perceived Value, E-Trust, E-Satisfaction, and E-Loyalty on Online Trip Clients in Jakarta

Electronic Word Of Mouth, Brand Image, Purchase Intention And Customer Purchase Decisions For Skinceuticals Users

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