Determinants of Consumer’s Intention to Use Mobile Banking Services in Bangladesh

Abstract

Mobile banking is known as one of the latest as well as promising application of mobile commerce with great mobility and flexibility for the completion of financial transactions with the help of mobile communication devices. In today's perspective, electronic banking, internet banking and mobile banking are considered as the buzzword as 4.5 billion mobile cellular subscriptions worldwide is estimated and mobile network has the capability to instantaneously offer mobile banking to 61% of total population. For both developed and developing countries the increase of adoption rate in Mobile banking shows the strong potential rate of growth. In today's perspective adoption decision of consumers may be influenced by several factors. A quantitative approach has been taken to measure the determinants and anticipate their correlation through convenient sampling by the statistical analysis of ANOVA and Regression Analysis. The authors have also gone through seven hypothesis test. For this paper six major determinates have been explored in order to understand the consumer's adoption process.

An Analysis of the Determinants of Bank Stability in the Banking Industry of Nepal

“…The stability of banks is a critical aspect of a country's financial system and plays a pivotal role in promoting economic growth and development (Udhe & Heimeshoff, 2009;Ngaira & Miroga, 2018;Jabra, 2020). A stable banking industry ensures the efficient allocation of financial resources, facilitates savings and investments, and fosters trust and confidence among depositors and investors (Gwachha, 2022;Yensu et al, 2021).…”

Effects of E-Banking Adoption on the Financial Performance of State-Owned Commercial Banks in Bangladesh

“…There is little evidence focusing on technology-based banking system adoption, utilization, and effects thereafter in the context of Bangladesh (Hasan et al, 2010;Al-Amin & Rahman, 2010;Ashraf et al, 2020;Rahman et al, 2020;Jahan et al, 2020). Hasan et al (2010) studied the benefits and barriers of e-banking adoption from Bangladesh perspective, whereas Al-Amin and Rahman (2010) documented that strong internal network, developed IT infrastructure, and country domain, determines the electronic banking adoption and utilization decision.…”

“…Hasan et al (2010) studied the benefits and barriers of e-banking adoption from Bangladesh perspective, whereas Al-Amin and Rahman (2010) documented that strong internal network, developed IT infrastructure, and country domain, determines the electronic banking adoption and utilization decision. On the other hand, Jahan et al (2020) examined the determinants of customer satisfaction under Internet banking operations in Bangladesh. The extensive literature review documented that Siddik et al (2016) evaluated the impact of e-banking activities on Bangladeshi private commercial banks.…”