2022
DOI: 10.1016/j.trd.2022.103201
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Determinants of consumers’ continuance intention to use dynamic ride-sharing services

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Cited by 52 publications
(25 citation statements)
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References 69 publications
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“…There is a negative relationship between CON and SAT. These findings are inconsistent with preceding ECM-based studies, as they reported that learners’ initial expectations of the online learning system are positive predictors of satisfaction ( Chong, 2021 ; Barroso et al, 2022 ; Si et al, 2022 ). It’s likely that people’s expectations for the system are based on their previous experiences with similar systems, and this could be one reason.…”
Section: Discussioncontrasting
confidence: 83%
See 1 more Smart Citation
“…There is a negative relationship between CON and SAT. These findings are inconsistent with preceding ECM-based studies, as they reported that learners’ initial expectations of the online learning system are positive predictors of satisfaction ( Chong, 2021 ; Barroso et al, 2022 ; Si et al, 2022 ). It’s likely that people’s expectations for the system are based on their previous experiences with similar systems, and this could be one reason.…”
Section: Discussioncontrasting
confidence: 83%
“…(Akter et al, 2020) considered that because users' perceptions of the usefulness of online learning systems can commonly serve as a baseline against confirmation judgments, more useful online learning systems will be more likely to be perceived as satisfactory. Previous empirical studies have also shown that this satisfaction is an important indicator for predicting the intention to continue using online learning systems (Yang, 2018;Chen, 2021;Si et al, 2022). In addition, students who have a positive attitude toward online learning are more likely to use it all the time if they see an improvement in their academic achievement as a result of utilizing the systems (Fang et al, 2017;Wang et al, 2017;Widjaja et al, 2021).…”
Section: Expectation Confirmation Modelmentioning
confidence: 97%
“…Demographic factors affect continuance intention and behavior [ 53 ]. For example, among drivers who have different jobs, the continuous use of dynamic transport-sharing services is considered a pro-environmental and pro-social behavior [ 54 ]. Williams-Nwagwu et al [ 55 ] found that the user’s age differentiates satisfaction with media technology.…”
Section: Methodsmentioning
confidence: 99%
“…Previous studies examined various factors that influence shared mobility use, divided into external and internal types. External factors are exogenous to shared mobility ridership, such as socio-demographics (e.g., gender, age, income, education, and car ownership) [ 12 ], attitudes [ 14 ], and weather [ 15 ]. Internal factors include trip-related variables (e.g., trip purpose, trip distance, and time of day) [ 7 ] and mode-specific attributes (e.g., travel time, time spent searching for parking, and waiting time) [ 16 ].…”
Section: Literature Reviewmentioning
confidence: 99%