2010
DOI: 10.5539/ibr.v4n1p193
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Determinants of customer behavioural responses: A pilot study

Abstract: The paper aims at exploring a small sample data on the determinants of customer behavioural responses in the Nigerian retail banking. Hence, instrument validity, reliability and subsequently the data normality were examined through panel of expert and also by analysing small sample data with aid of SPSS software. Results show that the instrument is reliable and the data for preliminary study exhibit reasonable normality. The research explored and validated the instrument of the various antecedents of consumer … Show more

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Cited by 30 publications
(21 citation statements)
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“…The reliability test results presented in Table 10 show that Cronbach's alpha for the entire construct is 0.831, which is highly acceptable as reported by Hair et al (1995); Sekaran and Bougie (2010) and Maiyaki and Mokhtar (2011). These results suggest that those constructs are reliable; they can be used to assess ICT innovation in the construction sector.…”
Section: Discussionsupporting
confidence: 51%
“…The reliability test results presented in Table 10 show that Cronbach's alpha for the entire construct is 0.831, which is highly acceptable as reported by Hair et al (1995); Sekaran and Bougie (2010) and Maiyaki and Mokhtar (2011). These results suggest that those constructs are reliable; they can be used to assess ICT innovation in the construction sector.…”
Section: Discussionsupporting
confidence: 51%
“…There are different tests to examine reliability, with the common one being the internal consistency reliability test (Maiyaki & Mokhtar, 2010). It represents the level to which items of a specific construct converge and are individually capable of measuring the same construct, while at the same time, it determines if there is a correlation among the items.…”
Section: Resultsmentioning
confidence: 99%
“…Penemuan dari studi pustaka ini adalah beberapa naskah berhubungan dan studi kewirausahaan dilakukan oleh Latif mengenai produk penelitian dari universitas [32]. Suhud pada tahun 2013 meneliti tentang pendidikan kewirausahaan [33], Sandra meneliti tentang institusi pendidikan tinggi tentang kewirausahaan [34], Ahmed Miyaki tahun 2011 meneliti tentang industry jawa yang berkualitas [35], dan Loiz Hazelton tahun 2008 meneliti tentang industri perawatan [36].…”
Section: Analisis Dan Pembahasanunclassified
“…Fakta lain yang diperoleh dari tabel 1 adalah responden dari studi kewiruasahaan oleh Latif [32], Suhud [33], Ajulu [34], Maiyaki [35], dan Loiz [36] cukup banyak data yang bisa dikumpulkan, tapi untuk studi pilot inkubasi bisnis dan riset inkubasi bisnis sangat sedikit dan sulit untuk ditemukan perbandingannya.…”
Section: Analisis Dan Pembahasanunclassified