Determinants of online shopping: Examination of an early‐stage online market

Liebermann, Yehoshua; Stashevsky, Shmuel

doi:10.1002/cjas.121

Cited by 35 publications

(43 citation statements)

References 81 publications

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“…In addition, because Liebermann and Stashevsky (2009) have pointed out that the demographic variables on online users may influence their online purchase behavior, this paper uses age and online experience as control variables in the TPB model.…”

Section: Measurementmentioning

confidence: 99%

Exploring the online buying behavior of specialty food shoppers

Liang

Lim

2011

International Journal of Hospitality Management

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Section: Measurementmentioning

confidence: 99%

Exploring the online buying behavior of specialty food shoppers

Liang

Lim

2011

International Journal of Hospitality Management

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“…Companies can improve the effectiveness of their communication efforts by adapting their websites, newsletters, emails, and print advertising to fit the customer's unique needs and preferences (Liebermann & Stashevsky, 2009). Companies can improve the effectiveness of their communication efforts by adapting their websites, newsletters, emails, and print advertising to fit the customer's unique needs and preferences (Liebermann & Stashevsky, 2009).…”

Section: Résumémentioning

confidence: 99%

The relational benefits of personalized communications in an online environment

Dantas

Carrillat

2013

Can J Adm Sci

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This research investigates how personalized communications enhance customer-company relationships, which ultimately produce favourable marketing outcomes. Two factors were manipulated in an online experiment: the perceived effort made by customers to obtain a personalized newsletter (high vs. low) and the level of relevance of the message (high vs. low). The results indicate that perceived effort positively affects calculative commitment (even more so for highly involved customers), while the level of relevance of the message increases affective commitment. In addition, the interaction between perceived effort and message relevance has significant effects on calculative and affective commitment. Finally, affective commitment partially mediates the relationships between relevance and both loyalty and word-of-mouth intentions. Managerial implications regarding the best usage of personalized communications are discussed.

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“…A study conducted in Israel fi nds that online shoppers are experienced internet users who valued online information searching. They are also more likely to shop over the phone, but do not especially like to go shopping (Liebermann and Stashevsky 2009 ).…”

Section: Consumer Behavior In Online Shoppingmentioning

confidence: 99%

Internet and Consumer Economic Wellbeing

Xiao

2015

Consumer Economic Wellbeing

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Advances in technology affect consumer economic wellbeing in multiple ways. In recent decades, developments of information technology have changed many aspects of consumption. Dholakia (Technology and consumption: Understanding consumer choices & behaviors, Springer, New York, 2012) provides a comprehensive account on associations between technology and consumption. In this chapter, we focus on two relevant topics, online shopping and online banking. Online shopping is relevant to consumer spending. Online banking is a specifi c aspect of online shopping, purchase banking services online. Compared to the traditional shopping mode, online shopping has potential to improve consumer economic wellbeing by conducting extensive information search on the internet to locate the lowest priced and most needed products or services without traveling to the store. However, online shopping has risks of information insecurity and privacy invasion that have potential to harm consumer economic wellbeing.

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Determinants of online shopping: Examination of an early‐stage online market

Abstract: A conceptual framework intended to predict the number of online purchases made by Internet users in an early

Cited by 35 publications

References 81 publications

Exploring the online buying behavior of specialty food shoppers

Exploring the online buying behavior of specialty food shoppers

The relational benefits of personalized communications in an online environment

Internet and Consumer Economic Wellbeing

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