Abstract:Banking industry is a crucial industry in the Sri Lankan economy. With the development of technology, the self-banking concept has been introduced in the island and it has now become an integral part to both customers as well as the banking institutions. Therefore, this study focused on the determinants of the technology based self-banking system in Sri Lanka. The main objective of the study was to identify whether usefulness, ease of use, risk and contribution of banking institutions can be a determinant on t… Show more
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