Determination of satisfaction level of Electrical and Electronic Engineering students of Southeast University

Abstract

Electrical and Electronic Engineering (EEE) Department of Southeast University (SEU) considers student opinion as an essential component for the continuous quality improvement process of the program offered by the department. Because, students are the most important stakeholder of the department. To get their opinion and feedback about the department, a survey form was designed identifying six broad categories of the factors that determine the student satisfaction level. In each category, there were several questions that were included in the survey form to know to rate their level of satisfaction on each factor. The main focusing areas were quality of learning environment, academic strengths, campus life, physical facilities, management and leadership as well as extra- and co-curricular activities of the department. Responses were taken on a five-point likert scale for each question. Sample size were chosen based on Krejcie and Morgan formula from the group of a 580 registered existing stduents of the EEE department of Southeast University. Afte collection of data using the survey tools, we analyzed the data to determine the satisfaction level of EEE students studying at Southeast University. The results and analysis of the data were sent to the to the university authority to decide how to improve the quality of education and other facilities of the department as well as of the university.