Determine the perceived level of involvement and factors affecting diabetes management by community pharmacy professionals at drug retails in northwestern amhara region, Ethiopia

Sendekie, Ashenafi Kibret; Tadesse, Yabibal Berie; Kasahun, Asmamaw Emagn; Belachew, Eyayaw Ashete

doi:10.1016/j.heliyon.2023.e20091

Cited by 2 publications

(5 citation statements)

References 40 publications

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“…In support of this evidence, most of the study participants in the self-reported study were diploma holders in their academic qualifications. CPPs with a higher education background might be more involved because they might have more recent information and communication skills for clients and the ability to engage in healthcare activities than CPPs with lower education levels (Sendekie et al, 2023 ). Additionally, individuals could easily acquire up-to-date information and apply the knowledge in practice, providing them with a better level of involvement in diabetes care.…”

Section: Discussionmentioning

confidence: 99%

“…The level of perceived involvement was determined using CPPs’ perception on items that pharmacists were expect to address in managing patients with diabetes. These items were on a Likert scale with five levels (not at all involved, little involved, uncertain, involved, and very involved) (Sendekie et al, 2023 ).…”

Section: Methodsmentioning

confidence: 99%

“…Studies in Ethiopia have also looked into the role of CPPs in the prevention and management of diabetes (Erku et al, 2017 ; Belachew et al, 2020 ; Teka & Baye, 2018 ; Sendekie et al, 2023 ). All these findings are self-reported perceived levels of involvement and reflect how CPPs perceive their own role in preventing and managing diabetes.…”

Section: Introductionmentioning

confidence: 99%

“…In order to analyse actual practices, this current study compared it to a self-reported cross-sectional survey that had considerably more study participants and was conducted among the three largest cities in the country. The self-reported cross-sectional study that evaluated the perceived level of involvement as the first component of this project was already published (Sendekie et al, 2023 ). As a result, this study examined the actual counseling practice of CPPs and compared it to a self-reported perceived level of involvement in the management of diabetes at selected CDROs in Northwest Ethiopia.…”

Section: Introductionmentioning

confidence: 99%

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Actual practices of community pharmacists in the management of diabetes: a comparison of simulated patient-based study with perceived role of involvement

Sendekie,

Tesfaye,

Tadesse

et al. 2024

Journal of Pharmaceutical Policy and Practice

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Objectives: This study evaluated the level of community pharmacy professionals’ (CPPs) actual practices and contrasted it with their self-reported perceived involvement in diabetes management. Methods: A self-reported cross-sectional and simulated patient (SP)-based study were employed at community drug retail outlets (CDROs) in Northwest Ethiopia. SP-case scenarios were used to examine the actual practices of CPPs in diabetes management and were compared with self-reported perceived involvement. The data were managed and analysed using SPSS version 26. Results: About 184 participants in the self-reported and 100 CPPs’ actual practices using three SP visits were included. The overall actual practice (17.8%) was found to be significantly different compared with the perceived level of involvement (73.5%) ( p -value <0.05). About 94.3% of CPPs dispensed requested medications to the SP without a prescription. Despite most participants being perceived to be involved, more than 76% of CPPs did not counsel the SP for lifestyle modifications, avoiding risky behaviours, adherence to treatment, routine blood glucose checkups, diabetic foot care techniques, or consultation with physicians for further management. Conclusion: A significant discrepancy between actual practices and perceived CPPs’ involvement in the management of diabetes was observed. The findings may suggest that exploring possible gaps may be crucial.

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Section: Discussionmentioning

confidence: 99%

Section: Methodsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Actual practices of community pharmacists in the management of diabetes: a comparison of simulated patient-based study with perceived role of involvement

Sendekie,

Tesfaye,

Tadesse

et al. 2024

Journal of Pharmaceutical Policy and Practice

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“…Pharmacists have the legal right to provide any pharmaceutical services independently, while druggists are supportive of dispensing for pharmacists and are not allowed to license hospital pharmacies independently, but they have a professional license in drug stores. 17,18…”

Section: Methodsmentioning

confidence: 99%

Pharmacists’ Medication Counseling Practices and Knowledge and Satisfaction of Patients With an Outpatient Hospital Pharmacy Service

Tadesse,

Sendekie,

Mekonnen

et al. 2023

INQUIRY

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The degree of communication between patients and pharmacists has a significant impact on the process of medication counseling. The purpose of this study was to evaluate pharmacists’ practices of medication counseling and to assess patients’ knowledge of medications and satisfaction with pharmacy services at Woldia Comprehensive Specialised Hospital (WCSH). A cross-sectional study involving 23 pharmacists and 339 patients was carried out between February and May 2022 at WCSH. A self-administered structured questionnaire was used to assess the medication counseling activities of pharmacists, whereas interview-based questionnaires were used to evaluate patients’ knowledge of the drugs prescribed to them and their level of satisfaction with outpatient hospital pharmacy services. The Statistical Package for Social Sciences (SPSS) Version 25.0 was used to analyze the data. Around two-thirds of pharmacy professionals (73.9%) agreed that they were satisfied with their counseling activities. But a very low number of them always provided counseling regarding the purpose of medications (13%), major drug-drug interactions (26.1%), possible side effects (30.4%), the importance of compliance (30.4%), storage conditions (34.8%), and drug-food interactions (39.1%). Among the 339 patients involved in the study, less than half (46.3%) of them had sufficient knowledge of their dispensed medication at the exit interview. Only nearly half of the patients (54.3%) agreed that they were satisfied with the pharmacy service. Despite the fact that a significant proportion of the pharmacy professionals agreed that they were satisfied with their counseling practices, their level of involvement in major counseling activities was limited, which impacted the knowledge of patients about their medication and patients’ satisfaction with pharmacy services. This might be because of potential barriers in terms of workload and lack of resources. The findings may indicate that pharmacy services need to improve through identifying potential gaps and tackling barriers.

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Determine the perceived level of involvement and factors affecting diabetes management by community pharmacy professionals at drug retails in northwestern amhara region, Ethiopia

Cited by 2 publications

References 40 publications

Actual practices of community pharmacists in the management of diabetes: a comparison of simulated patient-based study with perceived role of involvement

Actual practices of community pharmacists in the management of diabetes: a comparison of simulated patient-based study with perceived role of involvement

Pharmacists’ Medication Counseling Practices and Knowledge and Satisfaction of Patients With an Outpatient Hospital Pharmacy Service

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