Determining Contributors of Performance in Malaysian High Performing Schools

Abstract

This research aimed to determine contributors of performance within the vicinity of knowledge management and organizational learning aspects in all 52 High Performing Schools in Malaysia. Purposive full sampling technique was employed and 127 out of 132 respondents consisted of national school headmasters or principals and senior assistant teachers have responded to the distributed questionnaires. The research instrument was developed from 3 theories, namely the theory by Sallis and Jones (2002), Bruce Britton (1998), and Satyendra Singh, Yolande Chan and James McKeen (2006). With the Cronbach’s Alpha value at .965, the obtained data was analyzed by using multiple regression analyses. From the results obtained, 8 predictors were found to be from knowledge management and another 15 from organizational learning. In terms of the assembling element within the capability factor; support culture, communication system and learning application were the contributors towards the performance of high performing schools. Knowledge creation, support culture and integration to strategy were the contributors for the integration element while organizational culture, knowledge sharing, knowledge creation, external learning and organizational memory were found to be the contributors. For the factor of innovation agility; intellectual asset, knowledge sharing, knowledge creation, external learning, mechanism, integration to strategy and learning application were the contributors. Lastly, for competitive actions; intellectual asset, support culture, external learning, integration to strategy and learning application were the contributors towards the performance of high performing schools.

Knowledge Management Enablers and Its Impact on the Performance Outcomes of State Universities in the Philippines

“…KM practices also improve the quality of education [22] and provide better services to their stakeholders [23]. To achieve high performance, HEIs should apply support, communication, and learning management systems [24]. KM improves decision-making, handling students and staff, addressing key educational issues, employee skills, productivity, sharing best practices, costing, working conditions, staff attraction/retention, intellectual capital, communication, innovation and creativity, learning/adaptation capability, employees' empowerment, collaborations, and administrative processes [25].…”