“…Another possible logistical efficiency may lie in using Internet instant messaging instead of speech to assess competence in interaction (Spitzberg, 2006). Instant messaging is by no means isomorphic with face-to-face interaction, however, it does share some characteristics (Kreijns, Kirschner, Jochems, & Buuren, 2004), including the capacity to support information-seeking discourse. Instant messaging scripts would allow for greater efficiencies in scoring.…”