Determining the significance of decision criteria in the selection of it investments in South Africa

Lubbe, Sam; Eggett, Reg; Nev, Hawkes

doi:10.1080/02681102.1995.9525265

Cited by 4 publications

(4 citation statements)

References 5 publications

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“…Cost-Benefit analysis (CBA) and return on investment (ROI) are the most commonly mentioned appraisal techniques for deciding upon IT investments [5,8]. Less than fifty percent of the respondents in the study of Lubbe et al [5] mentioned formal techniques such as payback, ROI, internal rate of return (IRR), or net present value (NPV).…”

Section: Previous Attempts To Quantify Information Technology Investmentmentioning

confidence: 98%

“…Less than fifty percent of the respondents in the study of Lubbe et al [5] mentioned formal techniques such as payback, ROI, internal rate of return (IRR), or net present value (NPV). Common problems experienced by responding managers, with the methods mentioned, were that they were unable to take account of the full range of potential bene-S. Lubbe / Information technology investment approaches in Namibia: six case studies 5 fits, especially intangible benefits.…”

Section: Previous Attempts To Quantify Information Technology Investmentmentioning

confidence: 98%

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Information technology investment approaches in Namibia: Six case studies

Lubbe¹

2000

Information Technology for Development

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The impact of IT has not been studied intensively in Namibia despite technological progress made by organisations in Namibia since independence. The existing definition of information technology (IT) in Namibia is also not adequate to include all IT expenditure. No return-on-IT-investment calculations are made although all managers participating in the case studies showed concern at the increasing IT expenses. The purpose of this study was, therefore, to determine what organisations use as a basis for decisions on IT investment. Case studies were conducted with six organisations in Namibia to determine how they define and manage their IT investments. Conclusions are that organisations need to re-classify their definition of IT to include aspects like communication systems, maintenance, etc. Also a responsible person should be appointed to take charge of managing the IT investments of the organisation and these investments should be tracked and justified.

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Section: Previous Attempts To Quantify Information Technology Investmentmentioning

confidence: 98%

Section: Previous Attempts To Quantify Information Technology Investmentmentioning

confidence: 98%

Information technology investment approaches in Namibia: Six case studies

Lubbe¹

2000

Information Technology for Development

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“…As many as 70% of the IT users in Europe declared that their systems were not returning their company's investment [17]. Studies by OECD [24] and Lubbe and others [18] further indicated that IT was not directly related to overall productivity. Other studies in India and South Africa showed that many organisations were actually unhappy with the returns they got from their investment on information systems [8,15,22].…”

Section: Discussionmentioning

confidence: 99%

Information technology in Nigerian banks: The limits of expectations

Ehikhamenor

2003

Information Technology for Development

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Abstract. In the last ten years, banks in developed countries have been investing more and more in information technology (IT) as a means to reduce costs and improve operational efficiency. An investigation of the application of IT in Nigerian banks was carried out in order to determine the expectations and success of IT implementations in the sector. The data were generated from a survey of randomly selected branches of 56 banks in Lagos, the commercial capital of Nigeria. Almost all the banks had an IT policy, the main thrusts of which where to achieve full application of IT, to be able to meet organisational goals, to secure competitive advantage, and to be up to date. Only 54.6% of them actually achieved some measure of successful implementations. The expected benefits of investment in IT were realised in only a relatively few number of banks. The consequence was that less than 40% of the banks were poised to maximise the benefits of IT through major investments, especially in the areas of online access and transactions, electronic commerce, and electronic publishing. It is estimated that at least 60% of the branches of these banks are spending less than $150,000 annually on IT. An upsurge of investment is, however, expected, first by the banks that style themselves as progressive and have already made some success in IT implementations, and later by the other banks.

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“…Cost-benefit analysis (CBA) and return on investment (ROI) were the most commonly mentioned appraisal techniques for deciding upon IT investments (Lubbe et al, 1995;Ward et al, 1996). Common problems with the appraisal methods were that they were unable to take account of the full range of potential benefits, especially intangible benefits and some respondents claimed that the wrong projects were approved as a result.…”

Section: Overview Of Past Researchmentioning

confidence: 99%

Management of information technology evaluation ‐ the development of a managerial thesis

Lubbe¹,

Remenyi

1999

Logistics Information Management

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The aim is to address the approach and identify the assessment of the effectiveness of IT investment used by organisations, to develop a thesis of good practice in this area; and to test this thesis by reference to a focus group consisting of practitioners.The research began using the case study method to collect evidence and then content analysis was employed to analyse this evidence to identify empirical generalisations and thus develop a theory of IT investment, IT investment evaluation and IT benefit identification. Correspondence analysis was used on the case study data as one step in establishing the theory. A focus group was used to present the relevant theory and the models that were created. Finally, the practical management guidelines suggested by the research and the models and content analysis figures were presented to practitioners as a cross-validation process and the results reported. The results of this research are an objectively developed theory of how IT investments are formulated and evaluated and how IT investment benefits are identified.

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Determining the significance of decision criteria in the selection of it investments in South Africa

Cited by 4 publications

References 5 publications

Information technology investment approaches in Namibia: Six case studies

Information technology investment approaches in Namibia: Six case studies

Information technology in Nigerian banks: The limits of expectations

Management of information technology evaluation ‐ the development of a managerial thesis

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