The research included a literature review and the development of a resilience model 8 that can be adopted in the food supply chain at both a strategic and an operational level. 9 Findings: Conflict of interest exist for organisations that are seeking to strategically and 10 effectively manage the pluralistic nature of internal and external supply chain risks. The 11 model derived in this research can be used in the food supply chain to drive supply chain 12 agility, organisational stability and longevity, and as a result continuous improvement. 13 Originality/value-This research is of academic value and of value to policy makers and 14 practitioners in the food supply chain. 15 16 Keywords benchmarking, performance, indicators, stakeholders, value 17 18 include: natural disasters, technological accidents, infectious diseases, terrorism, and food 24 safety incidents (Leat and Revoredo-Giha, 2013), food fraud and wider food crime and 25 market and pricing strategies. Factors that affect supply chain resilience can be internal i.e. 26 within the supply chain network or external factors often outside the control of the 27 organisations involved. These factors can be categorised as: processes such as transport, 28 communication and infrastructure; controls including protocols, policies, procedures, systems 29 Page 1 of 24 British Food Journal and assumptions; and demand and supply related issues such as the fear of, or actual 30 disturbances to, the multi-directional flow of materials, product, finance and information 31 (Christopher and Peck, 2004). Driving a business strategy focused primarily on cost reduction 32 without sufficient regard for the risks that this strategy creates will make the food supply 33 chain more brittle (Viswanadham and Kameshwaran, 2013; Waters, 2007). Food supply chain brittleness is centred on factors such as low financial margins, low profitability and low 35 resource stocks i.e. a lean management approach that can combine in multiple ways with 36 social factors (e.g. consumer trust and brand loyalty) and factors such as weather vulnerability 37 that affects quality or yield, price volatility or natural variation. The degree of financial 38 brittleness in a particular food supply chain will depend on the level of profitability, liquidity, 39 the ability to meet loan repayments and continue to implement capital investment plans that 40 underpin business growth. Ultimately, lower operating margins reduce financial flexibility 41 and create a more brittle supply chain that is vulnerable to major risks such as animal disease, 42 volatility in commodity markets and an increasing cost of legal and/or social compliance. 43 Conversely, food supply chain agility is determined by the level of financial return, 44 efficiency, innovation, resource management and the ability to have alternative sourcing 45 mechanisms in place for key ingredients, organisational responsiveness and underpinning 46 product quality that consistently meets customer requirements. For resilience to be assured in 47