Develop a strategy for improving healthcare logistics performance

Sustainable Supply Chain Management Practices and Sustainable Performance in Hospitals: A Systematic Review and Integrative Framework

“…In addition to medical products, hospital logistics include the management of support services required for care. These may encompass food, laundry, patient transportation, information technology management, waste management, and home care services [63,64]. In fact, the concept of healthcare logistics is also meant to include operations such as care units and operating rooms [30].…”

“…Purchasing and supplier management Categories of items handled, percentage of purchases using contracts, contract renewal, percentage of purchases using purchasing groups, number of employees dedicated to supply management, percentage of purchases made directly from manufacturers, percentage of purchases using consignment, level of sophistication of the purchasing planning process, total number of products per order, total number of purchasing orders, percentage of complete orders, percentage of urgent orders, number of indicators used in supply management, demand and forecast accuracy, delivery reliability, percentage of perfect orders delivered by suppliers, quick response, lead time from suppliers, and number of active suppliers. [18,60,61,63,70,72,107] Warehousing and inventory management Space utilization, order sorting, receiving completeness, cross-docking, service levels in the central warehouse (internal customers), inventory policies (manual/information system), number of Stock Keeping Units (SKU), order delivery (planned/not planned), number of indicators used in inventory management, inventory visibility, inventory availability, number of items in inventory, inventory levels, rupture rate, medical devices and pharmaceuticals stockouts, inventory accuracy, inventory turnover, reduction in stock variety, and reduction of time spent by clinical staff to perform logistics tasks. [16,18,30,60,61,63,68,70] Transportation and distribution management Perfect delivery condition, order delivery in full, delivery performance to customer commit date, on-time delivery, service speed, overall average delivery lead times for formal orders, urgent delivery, number of transactions (inputs-outputs), utilization of transport services, and medication delivery trips.…”

“…[18,60,61,63,70,72,107] Warehousing and inventory management Space utilization, order sorting, receiving completeness, cross-docking, service levels in the central warehouse (internal customers), inventory policies (manual/information system), number of Stock Keeping Units (SKU), order delivery (planned/not planned), number of indicators used in inventory management, inventory visibility, inventory availability, number of items in inventory, inventory levels, rupture rate, medical devices and pharmaceuticals stockouts, inventory accuracy, inventory turnover, reduction in stock variety, and reduction of time spent by clinical staff to perform logistics tasks. [16,18,30,60,61,63,68,70] Transportation and distribution management Perfect delivery condition, order delivery in full, delivery performance to customer commit date, on-time delivery, service speed, overall average delivery lead times for formal orders, urgent delivery, number of transactions (inputs-outputs), utilization of transport services, and medication delivery trips. [18,61,63,67,70,72] Information and technology management e-procurement (extent to which it is implemented), ease of use and usefulness, product identification, accurate and reliable tracking, information availability, information accuracy, information kept up to date, adherence to standards and rules, communication among parties, and amount of information sharing.…”

“…[16,18,30,60,61,63,68,70] Transportation and distribution management Perfect delivery condition, order delivery in full, delivery performance to customer commit date, on-time delivery, service speed, overall average delivery lead times for formal orders, urgent delivery, number of transactions (inputs-outputs), utilization of transport services, and medication delivery trips. [18,61,63,67,70,72] Information and technology management e-procurement (extent to which it is implemented), ease of use and usefulness, product identification, accurate and reliable tracking, information availability, information accuracy, information kept up to date, adherence to standards and rules, communication among parties, and amount of information sharing. [18,63,72] Market Market share, capacity to develop a unique competitive profile, market growth, market development, and market orientation.…”

“…[18,61,63,67,70,72] Information and technology management e-procurement (extent to which it is implemented), ease of use and usefulness, product identification, accurate and reliable tracking, information availability, information accuracy, information kept up to date, adherence to standards and rules, communication among parties, and amount of information sharing. [18,63,72] Market Market share, capacity to develop a unique competitive profile, market growth, market development, and market orientation. [30,101]…”