Developing a Business‐Practice Model for Pharmacy Services in Ambulatory Settings

Abstract

A business-practice model is a guide, or toolkit, to assist managers and clinical pharmacy practitioners in the exploration, proposal, development and implementation of new clinical pharmacy services and/or the enhancement of existing services. This document was developed by the American College of Clinical Pharmacy Task Force on Ambulatory Practice to assist clinical pharmacy practitioners and administrators in the development of businesspractice models for new and existing clinical pharmacy services in ambulatory settings. This document provides detailed instructions, examples, and resources on conducting a market assessment and a needs assessment, types of clinical services, operations, legal and regulatory issues, marketing and promotion, service development and exit plan, evaluation of service outcomes, and financial considerations in the development of a clinical pharmacy service in the ambulatory environment. Available literature is summarized, and an appendix provides valuable citations and resources. As ambulatory care practices continue to evolve, there will be increased knowledge of how to initiate and expand the services. This document is intended to serve as an essential resource to assist in the growth and development of clinical pharmacy services in the ambulatory environment.

Saudi Managed Care Pharmacy (SMCP): New Initiative System of MOH Prescriptions Dispensed Through Community Pharmacies

“…The authors wrote the proposal based on modified American Pharmaceutical Association (APHA) and American College of Clinical Pharmacy Ambulatory Care business model. [5,6] The system protocol approved by previous General Administration of Pharmaceutical Care, Ministry of Health, Riyadh, Saudi Arabia.…”

Integration of pharmacists into team-based ambulatory care practice models

“…[3][4][5][6][7][8][9][10][11][12][13][14][15][16][17][18][19][20][21][22] Despite this available information, practitioners are still encountering difficulties and have lingering questions about the most effective techniques for promoting the success of a new service. Practical advice from successful pharmacists can add to the existing literature on this topic and provide useful guidance to practitioners embarking on this journey.…”

Ambulatory Clinical Pharmacy Specialty Services: The Kaiser Permanente Colorado Experience

“…In a recent white paper commissioned by the American College of Clinical Pharmacists, Harris et al (2008) highlighted the importance of documenting the economic value of clinical pharmacy interventions. 61 In medical specialties, use and cost of high cost medications continue to rise at an alarming rate.…”

“…In a recent white paper commissioned by the American College of Clinical Pharmacists, Harris et al (2008) highlighted the importance of documenting the economic value of clinical pharmacy interventions. 61 In medical specialties, use and cost of high cost medications continue to rise at an alarming rate. 62 CPs can directly impact the quality of patient care and medication expenses in the specialty setting given the complex and chronic nature of many of the disease states being treated.…”