“…Despite the contribution to increased opioid-related morbidity and mortality across North America ( Centre for Disease Control and Prevention., 2021 ; Government of Canada, 2021 ), COVID-19 has also provided an opportunity to incorporate virtual and remote delivery methods into substance use services, a field that has previously been reluctant to use such practices. In many cases, technology, including telephone, texting, and videoconferencing is now being used for intake and assessment, counselling and treatment, case management, and in Canada and the United States for supervising opioid agonist treatment (OAT) administration, and prescribing safer opioid supply ( Bach, Robinson, Sutherland, & Brar, 2020 ; Bandawar, Narasimha, & Chand, 2018 ; Bertholet et al, 2020 ; Bruneau et al, 2020 ; Patton, Saia, & Stein, 2021 ; Perri, Guta, et al, 2021 ).…”