Developing a Human Centered Business Index – Leading with Purpose, Empathy, Systems-Approach and Resilience in ‘Business Beyond Sustainability’

Hallin, Johanna; Fredriksson, Evelina; Altman, Rebecca Gasior; Zhou, Shimeng

doi:10.31637/epsir.16-1.3

Cited by 6 publications

(13 citation statements)

References 8 publications

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“…Since then, the framework and the construction of the measurement has been calibrated and updated, providing a practical tool for a holistic sustainability measurement and comparability across sectors (Hallin et al, 2016).…”

Section: Methodsmentioning

confidence: 99%

“…The purpose of the business activity needs to be described and acted on in relation to core business, and the company's actions need to align with-not deviate from-this purpose (Hallin et al, 2016). Knowing your purpose therefore requires a clear and consistent understanding of what the company is about.…”

Section: Purposementioning

confidence: 99%

“…The need for integrating a system approach in business reaches further than securing the future of a company's position in the marketplace-it is also about consumer insight and preference. Consumers experience full experiences, not siloed segments of experiences, even though companies for long have perceived sustainability and social mission segregated from core business (Chokdee Rutirasiri, interview, October 16, 2015;Hallin et al, 2016). Many of our global issues are a result of decisions implemented in the past with a myopic and limited approach to possible effects.…”

Section: System Approachmentioning

confidence: 99%

“…This principle is widely recognized as crucial; empathetic human connection compels people to act on others' behalf, and innovation that stems from empathy becomes more meaningful on the market (Tim Urmston, interview, November 10, 2015; Hallin et al, 2016). This form of respect, humility and empathy has clear implications for businesses and organizations, who must remain conscious of the fact that they themselves are not the audience for their solutions; ultimately, the goal of bringing solutions and products to the marketplace is to improve peoples' lives, not to simply make organizations more profitable or efficient (Chokdee Rutirasiri, interview, October 16, 2015;Hallin et al, 2016).…”

Section: Empathymentioning

confidence: 99%

“…This article presents the concept of Inter Business and the Inter Business Index, a tool for measurement and comparability of holistic sustainability in businesses. The Inter Business Index builds upon the framework of the Human Centered Business Index, which has its roots in human-centered design, social innovation and systems change, and highlights the holistic approach to businesses (Hallin, Fredriksson, Altman, & Zhou, 2016). The previous concepts and methods of Human Centered Business and the Human Centered Business Index has over the course of 2016 been evaluated, revised and renewed to form the Inter Business Index, an even more comprehensive tool of analysis for measurement and comparison of holistic business sustainability.…”

Section: Introducing An Integrated Perspectivementioning

confidence: 99%

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The Inter Business Index Developing a Tool for Measurement and Comparability of Holistic Sustainability in Businesses

Hallin¹,

Sandberg²,

Mantel³

2017

JMS

Self Cite

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The scope of sustainable development is undoubtedly growing, and becoming increasingly more important due to the process of globalization, amounting in complex environmental, societal and economic issues. Although the subject of business sustainability has been gaining traction and resulted in increased knowledge in the field, the business sustainability discourse is still at a young stage, where the different streams of approaches, definitions, systems and measures are fragmented and challenged. Today's global challenges are so large and complex that they require a new kind of problem-solving and way of doing business. Identifying solutions requires a diversity of perspectives, approaches and capabilities, and the business sector plays a critical role. The integrated approach has been examined to some extent, proposing a holistic manner of moving on to true business sustainability, and a sustainable development on a global scale. This article presents the concept of Inter Business and the Inter Business Index, a tool for measurement and comparability of holistic sustainability in businesses. The Inter Business framework consists of four key-components that describe the skills needed for future-preparedness. In our research, we have analysed the 50 biggest corporations in Sweden and identified purpose, empathy, system approach and transformation as components that respond to the hypothesis that interconnection and integration are key for companies to survive and thrive, whilst contributing to society at large.

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Section: Methodsmentioning

confidence: 99%

Section: Purposementioning

confidence: 99%

Section: System Approachmentioning

confidence: 99%

Section: Empathymentioning

confidence: 99%

Section: Introducing An Integrated Perspectivementioning

confidence: 99%

See 3 more Smart Citations

The Inter Business Index Developing a Tool for Measurement and Comparability of Holistic Sustainability in Businesses

Hallin¹,

Sandberg²,

Mantel³

2017

JMS

Self Cite

View full text Add to dashboard Cite

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Swedish Business Leaders Prospecting Sustainability – Finding the Future with Purpose, Systems Approach, Empathy & Transformation

Hallin¹,

Mantel²

2018

BMS

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In this report, we are continuing the discussion on the conclusions from the article “The Inter Business Index: Developing a Tool for Measurement and Comparability of Holistic Sustainability in Businesses” that was published in May 2017 by Hallin et al (2017) and claim that there is need for a new perspective that bring sustainability to a new level – that might be more successful at solving our shared global problems. In an attempt to understand business sustainability and its journey from early day CSR initiatives – towards being a central part of business strategy, we have looked at the structures and strategies companies use to understand sustainability, via reporting and profitable models. To deeper understand the importance of leadership and mindset in regard to sustainability, we have examined how the Inter Business Principles of purpose, empathy, system approach and transformation applies to the sustainability challenges leaders are facing today. Through dialogue with business leaders in Sweden and literature on business sustainability, we have identified leadership and investors as keys for corporate sustainability to take its next step.

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What is Design for Meaning?

Giacomin

2017

Journal of Design, Business &Amp; Society

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Considering the importance of meaning it is perhaps surprising to note the frequent lack of clarity about the matter in the design literature and in design practice. Concepts such as value, ideology, meaning, function, ritual, myth and metaphor are often used interchangeably, with important consequences in terms of possible misunderstanding. A review of key concepts in the discussion of artefact meaning has been performed, and several considerations of relevance to commercially active designers have been identified. The reflections are summarised as a framework which provides a tool for identifying key questions which should be answered. As part of the process of defining the framework of design for meaning the concept of "meaningfication" was established. The potential usefulness of the proposed framework is noted in relation to recent developments in the areas of value creation, business and branding.

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Developing a Human Centered Business Index – Leading with Purpose, Empathy, Systems-Approach and Resilience in ‘Business Beyond Sustainability’

Cited by 6 publications

References 8 publications

The Inter Business Index Developing a Tool for Measurement and Comparability of Holistic Sustainability in Businesses

The Inter Business Index Developing a Tool for Measurement and Comparability of Holistic Sustainability in Businesses

Swedish Business Leaders Prospecting Sustainability – Finding the Future with Purpose, Systems Approach, Empathy & Transformation

What is Design for Meaning?

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