2016
DOI: 10.1177/1357633x16640958
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Developing a measure of engagement with telehealth systems: The mHealth Technology Engagement Index

Abstract: Introduction Telehealth systems and mobile health (mHealth) devices allow for the exchange of both physical and mental healthcare data, as well as information from a patient to a practitioner, or care recipient to caregiver; but there has been little research on why users are motivated to engage with telehealth systems. Given this, we sought to create a measure that satisfactorily assesses human motivation to use telehealth devices. Methods 532 survey responses were used in an exploratory factor analysis and c… Show more

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Cited by 25 publications
(16 citation statements)
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“…Yet, prior pre-to-post pilot analyses has shown technology-enhanced approaches can bolster outcomes even relative to standard BPT ( Jones et al, 2014 ). It will also be important to examine variability in the extent to which TE-HNC parents were motivated to engage with the technology-enhancements in order to determine if greater or more consistent use is linked to improved outcomes ( Anton et al, 2016 ; Dewar, Bull, Malvey, & Szalma, 2017 ). Importantly, these latter two directions, symptom reduction and technology use, can most richly be examined using time-intensive data analyses, which is increasingly a hallmark of the technology-enhanced treatment literature (see Baraldi, Wurpts, MacKinnon, & Lockhart, 2014 , for a review).…”
Section: Discussionmentioning
confidence: 99%
“…Yet, prior pre-to-post pilot analyses has shown technology-enhanced approaches can bolster outcomes even relative to standard BPT ( Jones et al, 2014 ). It will also be important to examine variability in the extent to which TE-HNC parents were motivated to engage with the technology-enhancements in order to determine if greater or more consistent use is linked to improved outcomes ( Anton et al, 2016 ; Dewar, Bull, Malvey, & Szalma, 2017 ). Importantly, these latter two directions, symptom reduction and technology use, can most richly be examined using time-intensive data analyses, which is increasingly a hallmark of the technology-enhanced treatment literature (see Baraldi, Wurpts, MacKinnon, & Lockhart, 2014 , for a review).…”
Section: Discussionmentioning
confidence: 99%
“…‱ An important factor for sustained family engagement in telepractice services includes partnering with families to set goals and to have tangible methods for tracking outcomes. complete treatment goals (Dewar et al, 2017). Further, it is important to consider the presumptions and expectations consumers and providers have about using new technology in service provision and receipt (Schwamm, 2014).…”
Section: What This Paper Adds?mentioning
confidence: 99%
“…However, these factors can be mitigated with telepractice personalisation and the rapport built by the provider (Agboola et al., 2014; Ganser et al., 2015). However, providers must have the requisite engagement skills to reduce these barriers (Agboola et al., 2014) and consumers must be motivated to form and complete treatment goals (Dewar et al., 2017). Further, it is important to consider the presumptions and expectations consumers and providers have about using new technology in service provision and receipt (Schwamm, 2014).…”
Section: Introductionmentioning
confidence: 99%
“…The lack of consensus in the conceptualization of user engagement makes the design of appropriate universal or even widely applicable assessment instruments difficult. Instead, most research efforts propose solutions for assessing user engagement for very specific purposes, modalities, and contexts pertaining to eHealth [11,20,21]. Focusing on mobile health (mHealth), a prominent subfield of eHealth, a recent scoping review analyzed 41 studies and developed a library of 7 analytic indicators to evaluate effective engagement with consumer mHealth apps for chronic conditions, namely the (1) number of measures recorded, (2) frequency of interactions logged, (3) number of features accessed, (4) number of log-ins or sessions logged, (5) number of modules or lessons started or completed, (6) time spent engaging with the app, and ( 7) number or content of pages accessed [22]; this work is of particular relevance to care for cancer, which currently tends to be considered a chronic disease [23].…”
Section: Patient Engagement and Participatory Designmentioning
confidence: 99%