Developing a Method to Evaluate Entropy in Organizational Systems

Entropic Citizenship Behavior and Sustainability in Urban Organizations: Towards a Theoretical Model

“…A recent paper by Martínez-Berumena, López-Torresa and Romo-Rojas [15] develops a method to evaluate entropy in organizational systems. Martínez-Berumena et al [15] define an organizational system as " .…”

“…If we also consider that these systems have one or more purposes, their complexity increases considerably". [15]. Organizations' business or otherwise in the urban environment can be considered complex systems.…”

“…Organizations' business or otherwise in the urban environment can be considered complex systems. A complex system can be regarded as being composed of dynamic, interacting and organized hierarchies with non-linear outcomes [15]. Simon [17] indicates that complex systems are omnipresent in urban environments and include organizations such as businesses, universities, churches, municipal administrative offices and governments.…”

“…Strong sustainability which is sensitive and open to changing economic, social and environmental conditions as described earlier, equips organizational systems for intergenerational survival by reducing their entropic tendencies. Sustainability in organizational systems has been recently delineated by Martínez-Berumena et al [15] in relation to organizational information's "maturity", "organizational integration" and "results orientation". Martínez-Berumena et al [15] incorporate the Viable Systems Model (VSM) devised by Beer [41] in measuring 11 factors they identify as determining organizational system sustainability, namely: innovation, talent, culture, leadership, structure, information and internal communication, management and internal control, competitive monitoring, execution, strategy, and governance.…”

“…Sustainability in organizational systems has been recently delineated by Martínez-Berumena et al [15] in relation to organizational information's "maturity", "organizational integration" and "results orientation". Martínez-Berumena et al [15] incorporate the Viable Systems Model (VSM) devised by Beer [41] in measuring 11 factors they identify as determining organizational system sustainability, namely: innovation, talent, culture, leadership, structure, information and internal communication, management and internal control, competitive monitoring, execution, strategy, and governance. Each of the eleven factors is measured in terms of its maturity (extent to which a factor is developed and systematically applied), organizational integration (degree to which a factor is shared and interacts with other organizational functions throughout the organization) and results orientation (the alignment of each factor with the overall performance of the organization either by increasing the value generated by the organization, or by increasing its general performance and productivity).…”