Developing a service knowledge reuse framework for engineering design

Doultsinou, Athanasia; Roy, Rajkumar; Baxter, David; Gao, James; Mann, Andy

doi:10.1080/09544820903149354

Cited by 51 publications

(24 citation statements)

References 18 publications

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“…More details on the implications of this are given in Section 6. Similarly, Doultinsou et al [18] present a UML model for the capture of service information for use in engineering design and Zhu et al [79] provide an ontology for maintenance, repair and overhaul services. Like Annamalai et al, both of these models have been developed using systematic processes, and screenshots from early implementations are provided, but neither paper provides detail of how the models have been validated or might be used in engineering processes such as design (Doultinsou et al) or maintenance, repair and overhaul (Zhu et al).…”

Section: Product (Artefact-goods) Definitionmentioning

confidence: 98%

A representation scheme for digital product service system definitions

McKay

Kundu

2014

Advanced Engineering Informatics

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a b s t r a c tThe growing trend for delivering physical products to customers as parts of product service systems (PSS) is creating a need for a new generation of Computer Aided Design (CAD) system to support the design of PSS: so-called ''PSS-CAD''. Key research issues in the development of such systems include building understanding of the kinds of applications that designers of PSS might need and the establishment of well-founded representation schemes to underpin and support communication between PSS-CAD systems. Recent literature includes numerous descriptions of integrated PSS development processes, PSS-CAD tools to support these processes and early meta-models to provide information support. This paper complements this work by proposing a representation scheme that is a key prerequisite to achieving the interoperability between PSS-CAD systems which would be necessary to support the deployment of integrated PSS development processes in industry.The representation scheme, a form of meta-model, draws on learning from the product definition community that emerged in the 1970s in response to a need for interoperability between the different shape-based CAD systems that were being developed at the time. The initial focus on shape representation has developed to digital product definitions that define the design of a product coupled with meta-data recording details of processes by which the design was created and, more recently, supported through-life. Similarly, PSS-related information includes both PSS definitions, to support the lifecycles of physical products and associated services, and meta-data needed to support the management of PSS development processes.This paper focuses on information requirements for the definition of service elements of PSS and relationships with product elements and service actors. These requirements are derived from earlier work on the use of service blueprinting for the visualisation and mapping of service activities to deliver different types of service contract. Key information requirements addressed include the need to represent service process flow and breakdown structures, relationships between service and product elements, substitution relationships, and service variants. A representation scheme is proposed and demonstrated through application to a PSS case study. The representation scheme is built on a generic information architecture that has already been applied to problems of product definition; as such there is an underlying compatibility that offers real promise in the future realisation of integrated PSS development processes.

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Section: Product (Artefact-goods) Definitionmentioning

confidence: 98%

A representation scheme for digital product service system definitions

McKay

Kundu

2014

Advanced Engineering Informatics

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“…In contrast, a variant design industry (for example the aerospace industry) can more readily reuse the design, whereas in this case it is the knowledge and learning from problems that have occurred during operation and transferring this knowledge to the requirements for the design of the next set of equipment that is imperative in particular due to the high downtime cost. This knowledge is also relevant in variant design domains (Wong et al 2007;Jagtap and Johnson 2011;Doultsinou et al 2009). …”

Section: Case Selectionmentioning

confidence: 99%

“…Doultsinou et al (2009) with cases with vacuum pumps). Both highlight the need for transfer of knowledge from service to design, showing that this can enhance design through better knowledge of operating conditions.…”

Section: Identification Of Migration Pathsmentioning

confidence: 99%

“…They proposed to integrate different knowledge repositories through defining ontology. Doultsinou et al (2009) carried out a case study on smaller-scale products, namely vacuum pumps, and found that service knowledge can enhance design through improving: in-service reporting (records, etc. ), access to operating conditions to where this pumps will be fitted and access to service facility descriptions.…”

Section: Knowledge Management In Engineeringmentioning

confidence: 99%

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A model for reusing service knowledge based on an empirical case

Ahmed‐Kristensen

Vianello

2014

Res Eng Design

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The reuse of knowledge and information arising from the different phases of a product's lifecycle is crucial for a company in order to achieve competitive advantage. This paper describes a case study from the oil industry investigating the transfer of knowledge within the service phase and also between the service and design phases. Interviews with engineering designers and service engineers were conducted. Knowledge arising from servicing the drilling equipment that was identified as relevant for service engineers was compared to that relevant for engineering designers. Furthermore, the mechanisms involved in the transfer of knowledge between service and design were investigated. Knowledge about changes, issues and improvements generated during service was found to be relevant to both groups; however, engineering designers were interested in knowledge of equipment at a component level whilst service engineers were more interested in obtaining an overview of the systems. The study showed that communication between the departments consisted prevalently of the service engineers pushing knowledge and information to the engineering designers. The reusing service knowledge (RSK) model is proposed based upon the findings and the understanding from a general framework for developing a knowledge management strategy. Additionally, the initial model was revised to explicitly address the factors that emerged from the case study. The RSK model was developed based on a case study from a customised industry; however, previous studies indicated that similar issues are also of relevance to a variant design industry.

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“…Researchers such as Goh and McMahon [10], Doultsinou et al [45], Meier et al [7], Igba et al [46] and McMahon and Ball [47], etc. all agree that inservice knowledge is an important ingredient in PD.…”

Section: Continuous Learning and Optimisationmentioning

confidence: 99%

Through-life engineering services of wind turbines

Igba

Alemzadeh

Durugbo

et al. 2017

CIRP Journal of Manufacturing Science and Technology

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IntroductionRenewable and alternative energy technologies have developed from very small scale R&D projects to commercial technologies, contributing to the global energy and power generation mix [1]. Of significance is the power generation from wind energy which is now a very popular source of clean energy, having had an exponential growth in the last two decades (see Fig. 1) and currently generating about 2.5% of global electricity supply [2]. This growth has been forecasted to continue, as the amount of global electricity that could be supplied by wind in 2020 is estimated to be between 8 and 12% [2].As the typical WT is designed for at least a 20 year life time, there is an essential need for through-life support in order to sustain the continuous operation of the WTs at a minimum lifecycle cost. However, designing, delivering and most especially, supporting WTs are not without challenges, one of which is as a result of the nature of their operating environments (offshore locations in particular). Also, as governments reduce or pull out from subsidies and tax credits, the industry is faced with a challenge of cost reduction (both on the product design and manufacture, and the O&M costs) so as to be as competitive as the conventional and nuclear power sectors with relatively low cost of energy.This paper is in two parts: the first half explores the original topic of TES in the wind industry, presented by the authors in an earlier publication [1], by identifying the state-of-the-art and current challenges of TES in the wind industry. Also, a forward looking perspective is taken by identifying possible opportunities which could address the challenges and meet future TES needs and requirements in the industry. The second half presents a case study on WT gearbox through-life support, which takes further previous work by the authors (see [1]) by going through the key steps of identifying the TES requirements and needs and its implementation. A focus will be placed on how TES can be applied to offshore WFs since the impacts of poorly understood and executed inservice phase on O&M costs are far greater in offshore applications, and furthermore offshore wind is still in its nascent stages [4].The main contributions of this paper is as follows:This paper closes the gaps in literature in the topic of TES in the wind industry. As at the time of writing this paper, there was little literature in the research domain that dealt with the topic which is of importance for the wind industry. The past decade has seen exponential yearly growth in installed capacity wind energy power generation. As a result, wind farm (WF) projects have evolved from small scale isolated installations into complex utility scale power generation systems comprising of arrays of large wind turbines (WTs), which are designed to operate in harsh environments. However, this has increased the need for through-life engineering service (TES) for WTs especially in offshore applications, where the operations and maintenance (O&M) becomes more complicated as a...

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Developing a service knowledge reuse framework for engineering design

Cited by 51 publications

References 18 publications

A representation scheme for digital product service system definitions

A representation scheme for digital product service system definitions

A model for reusing service knowledge based on an empirical case

Through-life engineering services of wind turbines

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