“…Narration of stories and incidents also enable the teachers to make better sense of the random experiences from everyday teaching practices because it enables them to explore and realise the inside knowledge held by them, particularly, the experience, expertise, personal intuitive knowledge that is based on the knowledge accumulated by them for years while working as teachers. Such self-contemplative stories can form as a rich source of teacher-generated information that enables them to reflect upon the ways in which they conduct their teaching practices, the process and direction of their thinking, underlying assumptions and beliefs and problem-solving practices that have ruled their current and past teaching practices (Hernandez and Endo, 2017). According to Gremler (2004), a critical incident can be envisaged as any observable activity or experience that manifests itself as a significant personal incident and provides a key basis for analysis.…”