Developing Consensus Indicators to Assess Pharmacy Service Quality at Primary
            Health Centres in Yogyakarta, Indonesia

Satibi, S.Si.; Rokhman, M. Rifqi; Aditama, Hardika

doi:10.21315/mjms2019.26.4.13

Cited by 15 publications

(30 citation statements)

References 18 publications

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“…It is done in the belief that there will be advantages from exchanging information. Additionally, these exchanges are tightly controlled to limit the potential for disadvantages of interaction process 20 . However, there is a critic on traditional Delphi method.…”

Section: Delphi Roundsmentioning

confidence: 99%

The Normative Cost of Twenty Most Prominent Diseases in Yogyakarta, Indonesia: A Delphi Consensus Study

Sulistyaningrum

Kristina

Mukti

et al. 2022

Bangladesh J Med Sci

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Objective: To formulate a convergent and consensus expert panel to calculate normative drug cost in the top twenty diseases in primary care. Method: In the first round, the expert panel define a list of consensus statements based on data derived from non-systematic reviews of treatment standard for the top twenty disease in primary care. In the second round, experienced doctors in treatment at primary care were involved to express individual consent to the statements using questionnaire. Face-to-face meeting were held simultaneously with filling questionnaire. Consensus was defined as 75% agreement. Result: Delphi process at the first round, the expert panel consisting of 11 doctors in primary care defined a list of 60 statements from 20 diseases on the treatment standard calculated the normative cost of acute and chronic disease in primary care. The second round involved 11 doctors who are experienced in primary care with more than 6 years’ experience in doing treatment in primary care. Conclusion: The identified consensus statement can help doctors to apply the normative cost calculation results on the top 20 diseases in primary care as evidence based policy study material for calculating the percentage of drug cost in the capitation system in Indonesia. Bangladesh Journal of Medical Science Vol. 21 No. 02 April’22 Page : 291-301

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Section: Delphi Roundsmentioning

confidence: 99%

The Normative Cost of Twenty Most Prominent Diseases in Yogyakarta, Indonesia: A Delphi Consensus Study

Sulistyaningrum

Kristina

Mukti

et al. 2022

Bangladesh J Med Sci

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“…In recent years there have been frequent delays in drug delivery, the delay was unintentional because the drug production company covers one region of the archipelago, in this case Indonesia, so they have to queue for the arrival of drugs sometimes arriving at the end of the contract. The level of availability of drugs in pharmacy installations has not met the needs of drugs in health service units, namely public health (13).…”

Section: Procurement In the Implementation Of Drug Logistics Managementmentioning

confidence: 99%

Implementation of Drug Logistics Management in Pharmaceutical Installations in Sigi Regency Health Office

Wandira¹,

Chikita²

2022

JHNR

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Drug logistics management at the health office is one of the important aspects of the Public Health Center. The purpose of the study was to determine the planning, budgeting of procurement, storage, distribution, and elimination in drug logistics management at the Pharmacy Installation of the Sigi Regency Health Office. This type of research was qualitative with a case study approach. The informants in this study consisted of key informants (the Head of the Pharmacy Installation of the Sigi Regency Health Office), the usual informants (the Pharmacy Installation Staff of the Sigi Regency Health Office), and ordinary informants (the person in charge of managing the pharmacy installation at the Public Health Center). Data collection through triangulation techniques, including in-depth interviews, observation, and documentation using interview guidelines. The results showed that the implementation of drug logistics management at the Pharmacy Installation of the Sigi Regency Health Office in terms of planning, budgeting, procurement, storage, distribution, and elimination, was appropriate as it should be but still had some obstacles. So it is still necessary to improve the implementation of logistics management that is more effective and efficient. It is recommended that the coordination of the Sigi Regency Health Office and the Public Health Center is more optimal in the implementation of drug management.

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“… 23 , 61 , 70 Lack of performance indicators to assess the quality of services provided is also among the challenges. 71 Despite the health reform in the Indonesian health systems, which regulates pharmacy’s roles in the primary care network, few formal performance indicators are available to monitor the implementation of these roles. This situation challenges the comparison of pharmacy performance across districts and poses difficulties in evaluating the implementation of health reform.…”

Section: Challenges Of Pharmacy Services Deliverymentioning

confidence: 99%

Primary health care policy and vision for community pharmacy and pharmacists in Indonesia

Hermansyah¹,

Wulandari²,

Kristina³

et al. 2020

Pharm Pract (Granada)

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The practice of community pharmacy in low and middle-income countries, including in Indonesia, is often described as in the state of infancy with several intractable barriers that have been substantially and continuously hampering the practice. Such description might be valid in highlighting how pharmacy is practiced and the conditions within and beyond community pharmacy organizations. Therefore, it is not surprising that the concept of integrating community pharmacy into the primary care system may not be considered in the contemporary discourse despite the fact that community pharmacy has been operating within communities for years. However, in the case of Indonesia, we argue that changes in the health care system within the past decade particularly with the introduction of the universal health coverage (UHC) in 2014, may have significantly amplified the role of pharmacists. There is good evidence which highlights the contribution of pharmacist as a substantial health care element in primary care practice. The initiative for employing pharmacist, identified in this article as primary care pharmacist, in the setting of community health center [puskesmas] and the introduction of affiliated or contracted community pharmacy under the UHC have enabled pharmacist to work together with other primary care providers. Moreover, government agenda under the “Smart Use of Medicines” program [Gema Cermat] recognizes pharmacists as the agent of change for improving the rational use of medicines in the community. Community pharmacy is developing, albeit slowly, and is able to grasp a novel position to deliver pharmacy-related primary care services to the general public through new services, for example drug monitoring and home care. Nevertheless, integrating community pharmacy into primary care is relatively a new notion in the Indonesian setting, and is a challenging process given the presence of barriers in the macro, meso- and micro-level of practice.

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Developing Consensus Indicators to Assess Pharmacy Service Quality at Primary Health Centres in Yogyakarta, Indonesia

Cited by 15 publications

References 18 publications

The Normative Cost of Twenty Most Prominent Diseases in Yogyakarta, Indonesia: A Delphi Consensus Study

The Normative Cost of Twenty Most Prominent Diseases in Yogyakarta, Indonesia: A Delphi Consensus Study

Implementation of Drug Logistics Management in Pharmaceutical Installations in Sigi Regency Health Office

Primary health care policy and vision for community pharmacy and pharmacists in Indonesia

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