“…This work suggests that expert problem solvers differ from routine building managers in several ways, including the nature of their goals, the strategies they use to influence schooling, and their decision-making processes (Leithwood, Begley, & Cousins, 1992). Expert school principals, for example, are better able to regulate their own problem-solving processes, analyze and clarify problems more easily, focus more of their energy on the goals to be achieved through problem solving, and are more sensitive to both task demands and the social contexts within which tasks are to be solved (Leithwood & Stager, 1989;Leithwood & Steinbach, 1995).…”