Developing knowledge communities through video‐based information networks

Abstract

The paper describes the progress of technical and market innovations surrounding video‐based information networks (VIN) tools, a central information and communication technology (ICT) tool for collaboration, and how these tools have become a strategic ICT solution for developing “knowledge communities” to give companies a competitive edge. These communities can develop within companies, between companies, and between companies and their customers. In addition, the paper describes how companies focus on creativity for the purpose of exploration and on speed and efficiency (and effectiveness) to promote knowledge creation through strategic communities using the video communications functions of VIN tools. This paper also clarifies how companies focus on speed and efficiency for the purpose of exploitation to drive knowledge utilization through communities of practice using other ICT tools in addition to video communications functions.

Knowledge creation through collective phronesis

“…Architect (design) capabilities to discover or create Ba and connect them require practitioners' boundaries vision not only to inspire and create boundaries knowledge by bridging the boundaries between different organizations and forming new Ba but also to uncover boundaries knowledge between Ba (Kodama, 2019(Kodama, , 2020. For practitioners to acquire boundaries vision, phronetic leadership for the demonstration of phronesis is required.…”

“…Collective phronesis promotes the formation by practitioners of multilayered networks of Ba within and across companies including customers. Therefore, the creation of boundaries knowledge is crucial to the way that practitioners form or uncover Ba and bridge them (Kodama, 2019(Kodama, , 2020. Diverse boundaries exist between wide-ranging things and phenomena.…”