2003
DOI: 10.1016/s0022-4359(03)00036-8
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Developing parsimonious retailer equity indexes using partial least squares analysis: a method and applications

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Cited by 233 publications
(288 citation statements)
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“…Consumer-based retailer equity, like brand equity, is a multi-dimensional concept including retailer awareness, retailer associations, service quality, and store loyalty (Pappu and Quester, 2006;Arnett, et al, 2003).…”
Section: Conceptual Model and Research Hypothesismentioning
confidence: 99%
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“…Consumer-based retailer equity, like brand equity, is a multi-dimensional concept including retailer awareness, retailer associations, service quality, and store loyalty (Pappu and Quester, 2006;Arnett, et al, 2003).…”
Section: Conceptual Model and Research Hypothesismentioning
confidence: 99%
“…In decision-making it plays a critical role as it reflects the consideration set of the consumer and influences the formation and strength of a store association in store image. In conceptualizing brand equity, awareness and associations were treated as a combined dimension; however, in conceptualizing retailer equity both were considered as distinct dimensions (Pappu and Quester, 2006;Arnett et al, 2003).…”
Section: Retailer Awarenessmentioning
confidence: 99%
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