“…Endnotes 1 In the academic literature, external accounts have been referred to using many different terms, including: social audits (Medawar, 1976), anti-reports (Ridgers, 1979), deindustrialisation or plant closure audits (Harte and Owen, 1987), silent accounts (Gray, 1997), shadow accounts (Dey, 2007), heteroglossic accounts (Macintosh and Baker, 2002), reporting-performance portrayal gaps (Adams, 2004), social accounts (Cooper et al, 2005), dialogic accounts , counter accounts (Gallhofer et al, 2006), anti-accounts (Spence, 2009), polylogic accounts (Brown and Dillard, 2013) and new accounts (Gray et al, forthcoming). We have chosen to use the term 'external accounts' as an umbrella term, within which a more specific typology of different approaches may be identified.…”