Developing Sustainable Leaders Through Coaching and Compassion

Boyatzis, Richard E.; Smith, M. L. R.; Blaize, Nancy

doi:10.5465/amle.2006.20388381

Cited by 283 publications

(233 citation statements)

References 64 publications

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“…If the physician creates an overall negative emotional tone during encounters, or is not connected with their concerns, then dissonant or even toxic relationships can result. 93 Boyatzis, Smith and Blaize 41 indicate that caring relationships are the key to arousal of the parasympathetic nervous system and cite attachment studies associating compassion with lower blood pressure, enhanced immunity, and overall better health, [94][95][96][97] which reverses the effects of the stress response and arousal of the sympathetic nervous system. [96][97][98][99] Establishing caring relationships can operate like a remedy to help physicians reduce patient stress resulting from discordance that patients may experience with physicians during clinical encounters.…”

Section: Discussionmentioning

confidence: 99%

“…When the PEA pulls a patient toward his or her ideal self, it arouses the patient's parasympathetic nervous system. 41 With this activated the patient becomes calmer and feels more relaxed by slowing breathing and lowering blood pressure with the bonus of enhancing cognitive functioning and generally relaxing and calming the patient. 42 The PEA acts as a destabilising force by trying to create a new equilibrium as it pulls the person toward his or her ideal self and thereby the PEA also becomes the energy for a new self-organising system.…”

Section: Role Of Resonance and Dissonancementioning

confidence: 99%

“…Although the production of cortisol helps patients deal with stress, the NEA triggered cortisol can actually stop neurogenesis by over stimulating older neurons. 41 Researchers who have studied negative emotions tend to conclude that benefi t derives from putting the person in an 'action readiness' state such as fear, which provides a readiness to protect oneself by moving away from danger. 47 Therefore given the right context, negative emotions do have utility, as simply stated by Nesse, 48 'Anxiety is welcome when it aids escape from a pack of wild dogs, but it can become a clumsy intruder at delicate moments in courtship'.…”

Section: Role Of Resonance and Dissonancementioning

confidence: 99%

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Resonance and Dissonance Asymmetry in Effective Physician–Patient Relationships

Dyck

2017

Journal of the Royal College of Physicians of Edinburgh

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This paper examines the proposed asymmetry that should occur between resonance and dissonance in physician-patient relationships in favour of resonance to facilitate an effective relationship. Resonance is represented by the positive emotional attractor, which comprises patients' conscious preferred future or ideal self, and dissonance is expressed by the negative emotional attractor and consists of the gaps between patients' ideal and real self or their fears, problems, and shortfalls. Intentional change theory is reviewed to optimise the physician-patient relationship. Concepts from complexity theory and recent research on emotions are used to explain positive and negative emotional attractors. The role of resonance and dissonance in physician-patient relationships is discussed along with how behaviour can be changed with positive and negative emotional attractors. This paper focuses on the quality and effectiveness of physician-patient relationships for physicians who create high versus low positive emotional attractor/negative emotional attractor ratios. Two theoretical propositions are offered and the research and practice implications are explained.Keywords: asymmetry, intentional change theory, physician-patient relationships, positive and negative emotions, resonance and dissonance Declaration of interests: No confl ict of interests declaredAbstract Introduction

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Section: Discussionmentioning

confidence: 99%

Section: Role Of Resonance and Dissonancementioning

confidence: 99%

Section: Role Of Resonance and Dissonancementioning

confidence: 99%

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Resonance and Dissonance Asymmetry in Effective Physician–Patient Relationships

Dyck

2017

Journal of the Royal College of Physicians of Edinburgh

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“…Leading Change does impact both individual and distributed leaders (Boyatzis, Smith, & Blaize, 2006;Denis et al, 2001;Eriksen, 2008;Gioia & Chittipeddi, 1991). Further, an individual leader, including one who is part of a distributed team of leaders, cannot replace another without an impact on the group dynamics and on the change itself.…”

Section: Myth 3: One Size Fits Allmentioning

confidence: 99%

Change Leadership: Oxymoron and Myths

Hughes

Ford

2016

Journal of Change Management

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“…Giving feedback is considered a crucial element of leadership (Brutus and Donia, 2010;Petriglieri et al, 2011), and increasingly thought to be developmental for the giver as much as the receiver (Boyatzis et al, 2006). Giving feedback based on a genuine attempt to engage with the Other rather than rely on the narcissistic comforts of familiarity casts leadership in terms of a concern for one's presence in the world (Ciulla, 2009).…”

Section: Implications For the Classroommentioning

confidence: 99%

Is Narcissism Undermining Critical Reflection in Our Business Schools?

Tomkins

Ulus

2015

AMLE

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This paper connects with claims that our students are struggling with critical reflection. We propose that hampering critical reflection is a form of narcissism, which we define using Ovid's classical myth. Narcissus' errors highlight the risks of non-critical reflection, involving the deceptions of familiarity and the appropriation of meaning. Narcissus' journey from reflection to critical reflection triggers an ethical crisis; but for us, such a journey can be a spur to reflexivity, emphasising the contingency of our knowledge claims and the ethics of our presence in the world.Woven through our discussion is the theme of power. Narcissus' initially na ïve reflection incorporates the power to control meaning, and he proves incapable of relinquishing control over others to develop greater control over himself. We call for a softening of the distinctions in the management literature between (individual/psychological) reflection and (relational/political) critical reflection, arguing that our exploration of narcissism reveals the political-in-the-personal. We present practical suggestions for the classroom, including how to explain critical reflection to students and what pitfalls to avoid when reviewing and giving feedback on the work of others. These ideas have particular applicability to peer learning approaches, but also have relevance for the teaching and role-modelling of leadership.

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Developing Sustainable Leaders Through Coaching and Compassion

Cited by 283 publications

References 64 publications

Resonance and Dissonance Asymmetry in Effective Physician–Patient Relationships

Resonance and Dissonance Asymmetry in Effective Physician–Patient Relationships

Change Leadership: Oxymoron and Myths

Is Narcissism Undermining Critical Reflection in Our Business Schools?

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