“…In these contexts, this industry includes ‘the for-profit and non-profit’ entities that are ‘paid to supply public engagement services and products’ ( Lee, 2015 : 57), the public participation practitioners working in the industry intersect with, but are also distinct from, the planning profession. These practitioners include the external consultants that local government planning departments hire to design and implement public participation ( Lee, 2015 ) and those working for government agencies that create the standards for other departments’ approaches to public participation ( Bherer et al, 2021 ). In Canadian municipalities, these public engagement practitioners are often located in the communications department, providing guidance and oversight to all municipal staff engaged in public participation, including professional planners, while in Australia, local and state governments are increasingly looking to public engagement consultants to run public participation processes with planners maintaining a more technocratic role regarding the provision of expertise.…”