Development and initial validation of the Cross-Cultural Competence Inventory

Thornson, Carol A.; Fritzsche, Barbara A.; Le, Huy; Ross, Karol G.; McDonald, Daniel P.

doi:10.1037/e518392013-103

Cited by 3 publications

(5 citation statements)

References 0 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The Cross-Cultural Competence Inventory (CCCI) [ 6 ], adapted to the Polish language [ 14 ]. The CCCI is a broad, multidimensional instrument for the in-depth and comprehensive measurement of cultural competence.…”

Section: Methodsmentioning

confidence: 99%

“…Answers were provided with the use of a six-point Likert scale, where 6 meant “I strongly agree” and 1 meant “I strongly disagree.” Cultural competence helps achieve effective communication between people of different cultures. The CCCI obtained satisfactory psychometric properties and reliability (internal consistency of Cronbach’s alpha 0.70 to 0.94) [ 6 ]. Similarly, satisfactory results were obtained in a Polish study (internal consistency of Cronbach’s alpha 0.83 to 0.86) [ 14 ].…”

Section: Methodsmentioning

confidence: 99%

“…Over the past three decades in nursing, several models of cultural competence have been developed. As previously, extensively reviewed and presented by Loftin et al [ 4 ] and Matsumoto and Hwang [ 5 ], work has been undertaken to develop instruments for measuring cultural competence and empirically testing it in terms of psychometric assessment [ 6 , 7 , 8 ]. The concept of cultural intelligence was introduced to science at the beginning of the 21st century and was initially present mainly in scholarship related to social psychology, business, and management of multicultural international teams [ 9 ].…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Evaluating the Effectiveness of Cultural Education Training: Cultural Competence and Cultural Intelligence Development among Nursing Students

Majda

Zalewska-Puchała

Bodys-Cupak

et al. 2021

IJERPH

View full text Add to dashboard Cite

Background: Since 2012, education standards in medical faculties in Poland have allowed medical universities to introduce content related to multiculturalism. On the one hand, this creates a necessity to introduce new strategies, forms, and techniques of education aimed at the development of knowledge, skills, and attitudes in terms of multiculturalism. On the other hand, there is a need to evaluate their effects. The main goal of this study was to evaluate the cultural competence and cultural intelligence of master’s degree nursing students before the commencement of and two months after cultural education training in the form of the intercultural communication workshops included in the study program. Methods: The following questionnaires were used in the study: the Cross-Cultural Competence Inventory (CCCI) and the Cultural Intelligence Scale (CQS). Two consecutive classes (2019 and 2020) of master’s nursing students were tested twice (pre-test, post-test). The study was conducted at a leading medical university that educates nurses at a master’s level in Poland. In total, 130 master’s nursing students took part in this evaluative study: 64 individuals in 2019 (study 1) and 66 individuals in 2020 (study 2). Results: In comparison to the pre-test, the post-test showed that the surveyed students in both study 1 and study 2 obtained significantly higher overall results in terms of cultural intelligence (p = 0.001; p = 0.004, respectively) as well as in the behavioral (p = 0.001; p = 0.002) and cognitive (p = 0.001; p = 0.008, respectively) subscales. The cultural competence results were also higher overall, but the difference was insignificant. Conclusions: The study shows the efficiency of training/workshops in the development of culturally specific knowledge and cultural intervention skills. At the same time, it postulates the need to plan and organize cultural education programs in a form that aims to improve the development of culturally sensitive attitudes.

show abstract

Section: Methodsmentioning

confidence: 99%

Section: Methodsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Evaluating the Effectiveness of Cultural Education Training: Cultural Competence and Cultural Intelligence Development among Nursing Students

Majda

Zalewska-Puchała

Bodys-Cupak

et al. 2021

IJERPH

View full text Add to dashboard Cite

show abstract

“…This pool was specifically used in the analyses of the CQS and the Positive/Negative Attitude Towards Culturally Divergent People Questionnaire. However, as recommended by the author of the original scale [ 34 ], for the CCCI analyses we excluded 330 participants who scored higher than 15 on the “Lie and Social Desirability” scale (ranging from 16 to 30). Therefore, the final sample for the CCCI analyses consisted of 378 participants (224 females, 134 males; 169 nurses, 84 medics, and 125 paramedics) aged 22–69 ( M = 38.21, SD = 11.32).…”

Section: Methodsmentioning

confidence: 99%

“…Cultural competence helps achieve effective communication with people of different cultures. CCCI obtained satisfactory psychometric properties and reliability (internal consistency of Cronbach’s alpha 0.70 to 0.94) [ 34 , 36 , 37 , 38 , 39 , 40 ]. Similarly, satisfactory results were obtained in a Polish study (internal consistency of Cronbach’s alpha 0.83 to 0.86) [ 30 , 32 ].…”

Section: Methodsmentioning

confidence: 99%

Cultural Competence and Cultural Intelligence of Healthcare Professionals Providing Emergency Medical Services

Majda

Bodys-Cupak

Zalewska-Puchała

et al. 2021

IJERPH

View full text Add to dashboard Cite

Background: There are more and more foreigners in Poland who become clients of the Polish healthcare system. They use, among others, emergency medical services provided by healthcare professionals: doctors, nurses, and paramedics. Skillful care for culturally different patients requires cultural competencies and cultural intelligence to ensure good quality of care and cultural safety. The study aimed to measure and assess the cultural competencies and cultural intelligence of medical professionals working in hospital emergency departments (HEDs) and hospital emergency rooms (HERs) in Małopolska, a region in southern Poland. Methods: The following questionnaires were used in the study: the Cross-Cultural Competence Inventory (CCCI), the Cultural Intelligence Scale (CQS), and Questionnaire on Attitudes Towards Culturally Divergent People. In total, 709 medical professionals participated in the study, including 363 nurses, 223 paramedics, and 123 doctors. Results: Cultural intelligence—the overall score and the scores on the metacognitive, cognitive, motivational, and behavioral subscales were significantly higher among HED and HER doctors. Cultural competencies—the overall score and the score on the cultural adaptation subscale were also significantly higher among HED and HER doctors. The CCCI and CQS scores were influenced by selected variables: taking care of and close interactions with representatives of other cultural circles; staying outside Poland for more than a month. Doctors were the group of medical professionals that were most tolerant and most positive towards people from other cultures. Conclusions: The research results confirm the positive impact of contact of medical professionals with people from other cultures on their cultural competencies and cultural intelligence. They indicate the need for training in acquiring cultural competencies and developing cultural intelligence, especially among nurses. They demonstrate the need to raise awareness among HED and HER medical professionals about issues in intercultural care and to increase diversity efforts, especially among nurses.

show abstract

Developing cross‐cultural competence of students through short‐term international mobility programme

Sylwia,

Barzykowski,

Tracz‐Krupa

et al. 2023

Int J Training Development

View full text Add to dashboard Cite

In the era of higher education institutions' internationalisation, international student mobility is viewed as a crucial educational tool for enhancing the cross‐cultural competence of learners. This paper aims to present research findings on the development of cross‐cultural competence (skills, knowledge, and attitudes) among students participating in a short‐term international mobility programme. The study involved 45 students from five European universities located in Kosovo, the Czech Republic, Poland, Belgium, and Malta. We utilised three scales in our methodology: the Cross‐Cultural Adaptability Inventory, the Multicultural Personality Questionnaire, and the Intercultural Sensitivity Scale, along with data from a structured diary. Our findings indicate that students who took part in this programme expanded their knowledge through various trainings and workshops during each study visit abroad. Students not only gained new knowledge and specific skills (e.g., conflict management, negotiation skills), and behaviours (e.g., tolerance, openness, trust), but they also improved previously acquired competencies, such as professional and linguistic ones (English fluency). This study contributes to the scientific understanding of cross‐cultural competence development and may also be valuable in designing intercultural training and mobility programmes for students.

show abstract

Development and initial validation of the Cross-Cultural Competence Inventory

Cited by 3 publications

References 0 publications

Evaluating the Effectiveness of Cultural Education Training: Cultural Competence and Cultural Intelligence Development among Nursing Students

Evaluating the Effectiveness of Cultural Education Training: Cultural Competence and Cultural Intelligence Development among Nursing Students

Cultural Competence and Cultural Intelligence of Healthcare Professionals Providing Emergency Medical Services

Developing cross‐cultural competence of students through short‐term international mobility programme

Contact Info

Product

Resources

About