Development and validation of a measure of justice perception in the frame of Fairness theory – Fuzzy approach

Azar, Adel; Darvishi, Zahra

doi:10.1016/j.eswa.2010.12.090

Cited by 18 publications

(20 citation statements)

References 43 publications

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“…In both projects, all perceived violations of procedural justice and interactional justice led to comparisons with the counterfactual thinking of land-acquired communities. This supports Zapata-Phelan, Livingston (2009), Greenberg et al (2007), and Azar and Darvishi (2011) on suggesting that if procedures enacted by an authority violate these rules, it is much more likely for communities to suppose that events should have been different, and extends them further by classifying this type of comparison into intrapersonal comparisons. This is also the extension of the concept of intrapersonal comparisons of vanDierendonck, Schaufeli, and Buunk (1996) and Taris et al (2002) that covered only comparisons between inputs and outcomes.…”

Section: Comparisons With the Counterfactual Thinkingsupporting

confidence: 57%

“…In this case, he focused on under-reward comparisons in his intrapersonal comparisons to judge equity. These findings extend Hayibor (2012), Azar and Darvishi (2011), and Mussweiler (2011) on investigating comparison process, by recognising that an individual can have different comparisons with contradictory results and under-reward comparisons are more likely to be applied to judge equity.…”

Section: Perceptions Of Equity/inequitymentioning

confidence: 63%

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Equity issues in land acquisition: A source of delays in large construction projects in Vietnam

Vu¹

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Delays in construction projects have been a recurring and global problem for decades. In many countries, particularly developing countries, delays in land acquisition are considered one of the largest contributors of delays in large construction projects. In Vietnam, one key cause of these delays stems from equity perceptions of land-acquired communities who perceive themselves to be disadvantaged or let down by the land acquisition process. However, the formation of these equity perceptions has not been sufficiently investigated. Further, the relationship between equity issues on perceptions of land-acquired households and delays in construction projects has also not been clarified by existing literature that cannot help to adequately figure out solutions to these delays.Therefore, this research aims to investigate the formation of equity perceptions of land-acquired households and the relationship between equity issues and delays in construction projects. To implement this aim, a theoretical model is proposed that link between equity issues, comparisons, equity perceptions, and responses of landacquired communities causing delays in large construction projects in Vietnam.After that, the case study approach and semi-structured interviews of 40 landacquired households are conducted across two case studies, which are two large construction projects in Vietnam. Content and thematic analysis of the data collected was performed using Nvivo software to verify the four propositions issues and delays, which can help to address minimise delays in large construction projects. In addition, the principles of equity may be applied to project management to improve project performance, which in turn, will enable more successful project outcomes.

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Section: Comparisons With the Counterfactual Thinkingsupporting

confidence: 57%

Section: Perceptions Of Equity/inequitymentioning

confidence: 63%

Equity issues in land acquisition: A source of delays in large construction projects in Vietnam

Vu¹

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“…Chou et al (2009) in their study also argued that when equity is accounted for in the process of changing inputs into outputs, with a certain outcome for a customer, it will create problems with the operationalization of fairness itself. Since there are conflicting views about the dimensions of fairness, a consensus is growing that the perception of fairness is a dependent context, which is not only appropriate for the service failure situation, but it may also be applied in other situations (Azar and Darvishi 2011;Aggarwal and Larrick 2012;Blader et al 2013).…”

Section: Service Fairnessmentioning

confidence: 99%

“…Over the last decade, fairness principles (distributive fairness, procedural fairness, and interactional fairness) have been applied to numerous studies such as management, psychology, and organizational attitudes (Azar and Darvishi 2011;Blader et al 2013), as well as legal and political studies (i.e. Zmerli and Castillo 2015).…”

Section: Introductionmentioning

confidence: 99%

Customers’ Perceived Fairness; Fast Food Chain Restaurants in Indonesia

Budiyanti

Patiro²

2018

GADJAH MADA INT. J. BUS.

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This study aims to investigate interrelationships among perceived service fairness, emotions, and behavioral intentions in a fast food chain restaurant context. we use terms that are commonly use on the study of fairness or justice perception. This study uses purposive sampling and the survey method to generate our sample which consists of 800 respondents from big cities in Indonesia, namely: Jakarta, Semarang, Surabaya, Medan, and Makassar. The data are analyzed using Structural Equation Modeling (SEM). The results show different roles for each fairness perception in relation to peoples’ emotions and behavioral intentions, based on the Mehrabian-Russel model. Three fairness variables (price fairness, outcome fairness and interactional fairness) have positive and significant effects on customers’ positive emotions, while, procedural fairness does not influence the formation of a positive emotion. Furthermore, a positive emotion has a positive influence on a customer’s behavioral intention. Data collected in this study are limited to the context of the restaurant industry, therefore, precaution must be taken when generalizing these results to other industries. The results of this study can serve as guidelines for managers in the restaurant industry to develop effective and efficient strategies for ensuring their services’ perceived fairness and its impact on both customers’ retention rates and the companies’ financial gains.

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“…In order to describe the complicated construct, how to measure fairness becomes a critical question. The measurement of fairness perception is not simple as it is a subjective, complex, vague and ambiguous construct (Azar and Darvishi, 2011). Persons usually determine whether they have been treated fairly first by examining the ratio of their inputs relevant to their outcomes and then by comparing this ratio to the inputs-to-outcomes ratio of a referent other (Park et al, 2010); furthermore, their own thoughts, past experiences and personal modes of thinking will also affect the final perception of fairness.…”

mentioning

confidence: 99%

Limited public resources allocation model based on social fairness using an extended VIKOR method

Jiang

2016

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Article information:To cite this document: Wenqi Jiang, (2016) "Limited public resources allocation model based on social fairness using an extended VIKOR method", Kybernetes, Vol. 45 Issue: 7, pp.998-1012, https For AuthorsIf you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation.*Related content and download information correct at time of download. Limited public resources allocation model based on social fairness using an extended VIKOR method Wenqi JiangNanjing University of Science and Technology, Nanjing, China Abstract Purpose -Different from manufacturing resources allocation problems, the prices and amounts of limited public service resources could not be changed with the consumers' requirements and social fairness is the most important objective for improving allocation efficiency. To measure social fairness reasonably, the purpose of this paper is fourfold: first, divide social fairness into longitudinal comparative fairness and crosswise comparative fairness, therefore providing their calculation formula and describing the comprehensive fair degree by using the interval numbers. Second, the comparison regulations of interval numbers are given and the corresponding features are also described. Third, an extension of VIKOR method is put forward for evaluating social fairness of different allocation alternatives with interval numbers. Finally, a numerical example illustrates the proposed method and clarifies the main results developed in the paper. Design/methodology/approach -In this paper, the author depicts the social fair degree as an interval number, and thus proposes the comparison method between any two interval numbers. Based on the basis procedure of the VIKOR method, the paper proposes an extension of the fuzzy VIKOR method with the interval numbers to rank and select the compromise allocation alternatives. Finally, a numerical example illustrates the practicability of the proposed method.Findings -The comparison of interval numbers is very important when the author evaluates the decision alternatives. Through analyzing the present comparison methods, the paper proposes the simple method of comparing the interval numbers, which can obtain the same results with the above two methods. The fuzzy VIKOR method, a popular multi-...

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Development and validation of a measure of justice perception in the frame of Fairness theory – Fuzzy approach

Cited by 18 publications

References 43 publications

Equity issues in land acquisition: A source of delays in large construction projects in Vietnam

Equity issues in land acquisition: A source of delays in large construction projects in Vietnam

Customers’ Perceived Fairness; Fast Food Chain Restaurants in Indonesia

Limited public resources allocation model based on social fairness using an extended VIKOR method

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