Development for a quality improvement training programme for health professionals in the ministry of health and social services in Namibia

Abstract

The paper describes the steps followed in the development of a quality improvement training programme for health professionals. This was echoed by the facts that the health professionals are facing in their quest for quality health care delivery. In Namibia, most health care facilities have not been yielding good results in response to patients' health care needs. Health care dynamics are complex and inundated with several factors; among others new methods, speed of improving medical science and technology, as well as increasing demands of the clients to address emerging and re-emerging diseases. In order to achieved that the five phases of programme development by Meyer and Van Niekerk (2008) were modified to facilitate the programme development. Quality improvement training for health professionals. Those five phases were situational analysis; conceptual framework; developing of the training programme; development of the guidelines for the implementation; and Evaluation of training programme.

The Use of the Conceptual Framework to Develop a Training Programme for Home-Based Carers Who Care for People with Cardiovascular Diseases

“…It was necessary for the agent and the recipient to understand the policies that regulate the day-to-day activities of HBCs in this context. To support the HBCs to improve quality health care provision, it is important to establish the relationship between legal frameworks, health context policies/guidelines and procedures [10]. Context of the training programme provides learning opportunities for recipients who are the HBCs.…”