Development of a competency model for enhancing the organisational effectiveness in a knowledge-based organisation

Kansal, Jimmy; Singhal, Sandeep

doi:10.1504/ijicbm.2018.090909

Cited by 18 publications

(17 citation statements)

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“…The key words in the combination with the secondary key words, such as 'digital', 'electronic markets', 'technology', were used to search only for editorial materials in English on the Web of Science platform, EBSCO and Elsevier Scopus, Springer and other databases listed in Figure 1. The period defined for the literature review was from 2011 to 2018 because during the past decade competency management has come to the foreground driven by an increasing scientific interest in the topic (Kansal & Singhal, 2018;Wickramasinghe & De Zoyza, 2011).…”

Section: Methodsmentioning

confidence: 99%

“…During the past decade, competency management has come to the foreground driven by an increasing scientific interest in the topic (Wickramasinghe & De Zoyza, 2011;Kansal & Singhal, 2018). Competency is extensively defined as a performance aspect representing a combination of skills, knowledge, expertise, values, social and methodical abilities, ambitions and attitudes that are used by individuals for personal growth to perform specific tasks in an effective manner and in line with values and goals of the organization (Kansal & Singhal, 2018;Colomo et al, 2013;Bohlouli et al, 2017). The authors of this research specify that the term 'competence' describes a performance aspect for the required set of skills so that necessary tasks may be performed effectively, but 'competency' is related to the behavioral characteristics of an individual.…”

Section: Introductionmentioning

confidence: 99%

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Information technology competency management in financial sector: literature review

Supe¹,

Natrins²,

Miķelsone³

et al. 2019

Research for Rural Development

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Rapid technology development has had an evident impact on the financial sector during the last eight years. The financial sector experiences changes and it is important for the contemporary financial organizations to set a sustainable business perspective through competency management to ensure competitiveness. The current paper additionally focusses on fintech. Information technology development and competency management are the basis of the research. Authors of this research performed literature review to clarify the technology management competency model proposed by Doggett, McGee and Scott (2013) with the purpose of customizing the model for finance and technology knowledge-intensive fintech companies.

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Section: Methodsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Information technology competency management in financial sector: literature review

Supe¹,

Natrins²,

Miķelsone³

et al. 2019

Research for Rural Development

View full text Add to dashboard Cite

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“…The research team has noted that there exist different competency definitions offered in various academic studies. Competency is extensively defined as a performance aspect for the combination of skills, knowledge, expertise, values, social and methodical abilities, ambitions and attitudes that are used by individuals for personal growth to perform specific tasks in an effective manner and in line with values and goals of the organization [8]- [10].…”

Section: A Background Of the Studymentioning

confidence: 99%

Information Technology Competency Management in the Financial Sector in Latvia

Natrins

Supe

Miķelsone

et al. 2019

ETR

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Digital transformation is penetrating financial sector. Financial sector is challenged by new start-up companies who combine finance and technology, thereby creating disruptive innovations. The authors perform a study on information technology impact on competency management in the financial sector of Latvia based on the technology management competency model.The authors have executed extensive academic literature review and interviews with leading fintech industry experts. The research team performed mixed research combining qualitative and qualitative methods. The process of the quantitative research was designed as a collection of publicly available financial statement data from lursoft.lv (enterprise database) for selected fintech companies and the analysis of financial data by comparing different fintech companies. The process of the qualitative research was designed as face-to-face expert interviews and the definition of central interview questions for the research based on the literature review and related sub-questions. The authors use the one-way analysis of variance technique and prove that competency management differs among fintech companies by comparing average turnover per employee of platform and credit companies. The finding persuades the authors to propose a fundamental fintech competency model to ensure competitiveness and sustainability of fintech companies.The objective of the research is to define a fundamental set of competencies linked with information technology management for financial sector companies to maintain competitiveness. Results prove that current set of competencies employed by fintech companies represents sufficient technical competencies. The conclusions demonstrate that fintech companies tend to have different competency management models. The research team concludes that soft skills development, data analytics using advanced data analytic tools, technology awareness, the ability and experience to use open source technology tools to develop technology solutions without deep technology competency, the ability to see the big picture, and interconnections between processes are competencies of the future.

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“…Boyatzis (1982) explained competency from the trait perspective according to which competencies are the underlying characteristic of an individual and, it could be "a motive, trait, skill, aspect of one's self-image or social role, or a body of knowledge which he or she uses" (p. 21). Whereas, other authors such as Woodruffe (1993) and Kansal and Singhal (2018) explained competencies from the behavioral perspective and according to them competency is a set of behavior patterns that employees bring to their work context to perform their tasks and functions with efficient and competence.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Self-concept is the positive attitude toward the accomplishment of a task (Boyatzis, 2009). In the present study, work competency of contractual workers is defined from the behavioral perspective because the performance of the contractual workers is evaluated from their work activities and not on the basis of the traits they possess (Campion et al, 2011;Jarunee, 2007;Kansal and Singhal, 2018).…”

Section: Literature Reviewmentioning

confidence: 99%

A competency framework for contractual workers of manufacturing sector

Shaheen

Azam

Soma

et al. 2019

ICT

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Purpose The purpose of this paper is to develop a competency dictionary and model for contractual workers of the steel manufacturing sector of India. Design/methodology/approach In-depth interviews with 30 supervisors and behavioral events interviews (BEIs) with 40 contractual workers were conducted to identify and validate the competencies of the contractual workers. Findings The competencies identified are arranged according to the similarity and dissimilarity between it under three broad categories of competencies, i.e., knowledge, skills and attitudes. These categories are used to develop a competency dictionary which has behavioral indicators, and a framework that can be used to map and evaluate the competencies. Practical implications The competency dictionary and the framework developed in the present study will assist human resource practitioners in implementing competency-based human resource processes such as recruitment and selection, training and development and performance management for the contractual workers in the manufacturing sector. Originality/value The present study is among the few empirical studies that provide a competency dictionary and a framework of contractual workers in the manufacturing sector of India.

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Development of a competency model for enhancing the organisational effectiveness in a knowledge-based organisation

Cited by 18 publications

References 0 publications

Information technology competency management in financial sector: literature review

Information technology competency management in financial sector: literature review

Information Technology Competency Management in the Financial Sector in Latvia

A competency framework for contractual workers of manufacturing sector

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