Development of an open government data assessment model: user-centric approach to identify the weighted components in Thailand

Srimuang, Chatipot; Cooharojananone, Nagul; Tanlamai, Uthai; Chandrachai, Achara

doi:10.1504/ijeg.2018.095952

Cited by 2 publications

(2 citation statements)

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“…Bright et al [58] described usage patterns in OGD with hypothesis testing. Dawes et al [31] developed an OGD ecosystem model for planning and design, while Srimuang et al [59] presented an assessment model for OGD by conducting an online survey. Matheus and Janssen [15] constructed a comprehensive model for OGD, and Porumbescu et al [33] proposed a framework for open government in their literature review article.…”

Section: Ogd and Transparencymentioning

confidence: 99%

A Survey of Digital Government: Science Mapping Approach, Application Areas, and Future Directions

Güler,

Büyüközkan

2023

Systems

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With the rapid development of digital technologies, digital transformation reshapes the functioning of governments. Digital government (DG) aims to leverage technology to enhance the delivery of public services, improve efficiency, and foster transparency. Embracing DG is a strategic imperative for governments looking to provide effective, transparent, and citizen-centric services in the 21st century. Therefore, many government organizations have intensified their DG efforts in response to its necessity. However, there is little clarity in the previous literature and a lack of uniform understanding among government employees, policymakers, and citizens regarding the concept of DG. Therefore, this study aims to analyze current DG research with science mapping, classify the research areas, and propose future directions for upcoming studies. A search was conducted on Web of Science and Scopus databases since the year 2000. VOSViewer software was used for visualizing and exploring bibliometric networks. This study is one of the first attempts to examine the DG area using the science mapping approach. Selected publications were categorized into research areas, and future directions were presented to bridge the identified research gaps. According to our results, the five main research areas are DG transformation, cybersecurity, public participation and social media, open government data and transparency, and e-Government adoption models. This study guides practitioners, academics, policymakers, and public employees in planning their future studies.

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Section: Ogd and Transparencymentioning

confidence: 99%

A Survey of Digital Government: Science Mapping Approach, Application Areas, and Future Directions

Güler,

Büyüközkan

2023

Systems

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“…The team must have technical skills, knowledge, and experience to ensure the process runs smoothly [37,41,48]. Good communication, relationships, and attitude are also important factors in the success of the project [1, 49,50]. In addition, the support of the top management and the leadership of project managers are also the success factor of digital government initiatives [50,51].…”

Section: People Involvedmentioning

confidence: 99%

A Qualitative Study of Legacy Systems Modernisation for Citizen-Centric Digital Government

2022

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Legacy systems are valuable assets in most public sector agencies that have been in use for a long time. These systems support government service delivery to the citizens and maintain vital public administration functions and data. However, legacy systems are often related to technical difficulties that impede innovation efforts. The maintenance of the systems has become challenging and incompatible with the demands of digital transformation in the public sector. Due to their importance, the systems cannot be easily discarded. Rebuilding the old systems from scratch entails a long development timeline, high cost, and the loss of critical service functionalities. These circumstances encourage the public sector agencies to implement the modernisation of legacy systems. However, the modernisation effort for legacy systems in the public sector is not straightforward. Besides technical aspects, it should also consider non-technical aspects, including the requirements of the new era of citizen-centric digital government. In order to achieve this aspiration, a complete strategy must be developed to serve as a guide for government agencies. Hence, the purpose of this study is to develop a comprehensive guideline for the public sector. The research has been developed using a qualitative methodology that incorporates the theoretical and empirical phases. The theoretical phase was conducted through a literature review of previous studies related to the research topic. The empirical phase in the public sector was implemented and analysed using phenomenology and grounded theory methods. A total of 19 informants were involved in the individual and focus group interviews conducted. The study results revealed that human, process, product, and organisation aspects as well as the related characteristics of the citizen-centric influence the legacy systems modernisation in the era of digital government. The findings contribute as a complete guideline for the public sector agencies in modernising the legacy systems in line with the citizen-centric digital government vision.

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Development of an open government data assessment model: user-centric approach to identify the weighted components in Thailand

Cited by 2 publications

References 0 publications

A Survey of Digital Government: Science Mapping Approach, Application Areas, and Future Directions

A Survey of Digital Government: Science Mapping Approach, Application Areas, and Future Directions

A Qualitative Study of Legacy Systems Modernisation for Citizen-Centric Digital Government

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