2016
DOI: 10.1136/emermed-2015-204793
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Development of key performance indicators for prehospital emergency care

Abstract: Improving the quality of prehospital care requires the development and implementation of performance measurement using scientifically valid and reliable KPIs. Employing a Delphi panel of key multidisciplinary Emergency Medical Service stakeholders, it was feasible to develop a suite of 101 KPIs for performance monitoring of prehospital emergency care in Ireland. This suite of KPIs may contribute to a framework for achieving safer, better care in the prehospital environment.

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Cited by 33 publications
(30 citation statements)
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“…"Response duration" has been used as an indicator of the evaluation of the prehospital emergency system process freely all over the world and that was one of the traditional ways in assessing the performance of prehospital emergency bases [14,15]. Based on the results, the average response time at dispatching ambulance in urban areas was 5.87 minutes and in the road bases was 10.59 minutes.…”
Section: Discussionmentioning
confidence: 99%
“…"Response duration" has been used as an indicator of the evaluation of the prehospital emergency system process freely all over the world and that was one of the traditional ways in assessing the performance of prehospital emergency bases [14,15]. Based on the results, the average response time at dispatching ambulance in urban areas was 5.87 minutes and in the road bases was 10.59 minutes.…”
Section: Discussionmentioning
confidence: 99%
“…Variables rated ≥4 by more than 70% of the experts were included in the template draft and presented to the experts [18,19]. In addition, the experts received a number of questions pertaining to the wording of questions, consent to delete some questions because of overlap, relevance of alternatives under a main question, and whether there should be a free-text field for addressing key lessons.…”
Section: Round IIImentioning
confidence: 99%
“…Murphy et al 9 suggest the requirement for key performance indicators (KPI) in PHEC to improve the quality of patient care and, through a three-round Delphi consensus group, described a list of 102 civilian PHEC KPIs. In a similar way, the UK Defence Medical Services (DMS) have designed training and education around five levels listed below:

Category 1—awareness—taught to all members of the DMS.

Category 2—basic—taught to all members of the DMS with a common role (eg, clinical personnel).

Category 3—advanced—taught to members of the DMS of a specific professional group (eg, doctors).

Category 4—specialist—taught to a subset of a professional group to provide subject matter expertise in a professional field.

Category 5—expert—taught to nominated individuals to provide reference subject matter expertise in a specialist field, for example, Defence Consultant Advisers, Specialist Nurse Advisers.

…”
Section: Classification Of Phec Providersmentioning
confidence: 99%