Development of medical and ecological tourism for physically challenged people and people with disabilities in the Ryazan region

Chernaya, V.V.; Moreira, Paulo; Чижова, В.П.; Kulakova, Natasha

doi:10.1080/20479700.2019.1704515

Cited by 4 publications

(4 citation statements)

References 2 publications

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“…Medical tourism (also often referred to as international medical tourism) is generally defined as the journey of patients seeking health services outside the main local health care area [16]. Tourist activity is currently recognized as a means of rest, recreation and learning the surrounding environment all over the world [18]. Medical tourism requires infrastructure support, one of which is the hospital.…”

Section: Medical Tourism In Malaysia and In Indonesiamentioning

confidence: 99%

Sustainable medical tourism: Investigating health-care travel in Indonesia and Malaysia

Ratnasari

Gunawan

Pitchay

et al. 2021

International Journal of Healthcare Management

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Medical tourism has developed rapidly and international health care has become a global industry. Indonesia has a great opportunity in the field of medical tourism, but Malaysia still ranks more highly in credibility by domestic and foreign residents in checking their health. The purpose of this study is to identify potential development of medical services with the concept of medical tourism in Indonesia by comparing with Malaysia. This study uses combination of quantitative and qualitative approaches. In the initial stage, an explorative quantitative study was conducted and processed using factor analysis. Respondents consisted of 200 patients both from Indonesia and Malaysia who had studied medical tourism. To identify obstacles and solutions in implementing medical tourism-based medical services, researchers used descriptive qualitative research, in-depth interviews are conducted to obtain more detailed information, involving 11 informants from both the medical providers (general practitioners, specialist doctors, nurses, Indonesian Doctors Association Management, Health Services) and patients. The results showed that the perception of patients using health services regarding medical tourism services based on medical tourism in Indonesia and Malaysia demonstrates: trust, communication interactions, excellent service, affordable medical costs, modern medical technology, holistic service, increased patient expectations, short distances, and an Interesting Tourism object.

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Section: Medical Tourism In Malaysia and In Indonesiamentioning

confidence: 99%

Sustainable medical tourism: Investigating health-care travel in Indonesia and Malaysia

Ratnasari

Gunawan

Pitchay

et al. 2021

International Journal of Healthcare Management

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“…This article complements the existing literature on disability and tourism by combining on the issue as an important aspect that needs further consideration (Chernaya et al, 2019). Undoubtedly, GwSN have the right to be included in tourism and the provision of services matching their needs is imperative (Darcy, 2019;Porto et al, 2020).…”

Section: Discussionmentioning

confidence: 90%

“…Thus, destinations that are proponents in disability services are a step ahead by gaining greater market share and building on an image of being friendly to people without discriminating through offering exceptional tourism experiences both to GwD/GwD and their caregivers (Lehto et al, 2018). Hotel providers and employees must understand that GwD/GwSN (including senior travellers) choose a hotel based on its facilities, adequate customer service and previous GwD/GwSN experiences at the hotel (Chernaya et al, 2019;Ancell & Graham, 2016). The results suggest that the focus should be not only on physical aspects (including facilities for all GwSN) but also on human resources and services (Poria et al, 2011).…”

Section: Discussionmentioning

confidence: 99%

“…The population of PwD worldwide is reaching one billion (Chernaya et al 2019) and in the European Union (EU) alone, more than 100 million persons have disabilities (European Disability Forum 2019). Doubts have been expressed about these numbers, but it is important to recognise that in tourism, the so-called disability market includes much more than 'formally' disabled guests, namely seniors, who often have to handle not only one but several impairments, which represent huge constrains in their lives (Huber, Milne & Fyde, 2018;Ambrose, 2016;Ancell & Graham, 2016;WHO, 2019;Bowtell, 2015).…”

Section: Introductionmentioning

confidence: 99%

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Sufficiency and Insufficiency of Hotel Facilities and Services for Guests With Special Needs: the Cases of Portugal and Cyprus

Liasidou

Umbelino

Viegas

2021

ENLIGHTENING TOURISM

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Adequate facilities and appropriate customer service in the hotel industry are needed to cater the increasing numbers of people with special needs, including within the senior cohort. This paper purpose is to assess and compare the cases of Cyprus and Portugal -countries that are highly dependent on the tourism industry -and to identify whether their hotels have the necessary facilities and employees are well equipped to support guests with special needs. The results reveal that both Portuguese and Cypriot hotels regard their facilities as adequate for people with physical disabilities but exclude guests with other types of disabilities. Furthermore, employees are not well prepared to provide services to this cohort of the market. This failure to develop the necessary structures has implications for these countries' competitiveness in terms of becoming accessible and disabled-friendly destinations.

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Developing rehabilitation services: Medical and ecological tourism resources for disabled people and physically challenged people in wetlands conditions of natural protected areas

Chernaya

Moreira

Чижова

et al. 2021

International Journal of Healthcare Management

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Development of medical and ecological tourism for physically challenged people and people with disabilities in the Ryazan region

Cited by 4 publications

References 2 publications

Sustainable medical tourism: Investigating health-care travel in Indonesia and Malaysia

Sustainable medical tourism: Investigating health-care travel in Indonesia and Malaysia

Sufficiency and Insufficiency of Hotel Facilities and Services for Guests With Special Needs: the Cases of Portugal and Cyprus

Developing rehabilitation services: Medical and ecological tourism resources for disabled people and physically challenged people in wetlands conditions of natural protected areas

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