Development of mobile workforce management system for electricity supply industries

Salleh, Faridah Hani Mohamed; Cob, Zaihisma Che; Shanmugam, Mohana; Shariff, Siti Salbiah Mohamed

doi:10.1145/1821748.1821814

Proceedings of the 7th International Conference on Advances in Mobile Computing and Multimedia 2009

DOI: 10.1145/1821748.1821814

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Development of mobile workforce management system for electricity supply industries

Faridah Hani Mohamed Salleh

Zaihisma Che Cob

Mohana Shanmugam

et al.

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2023

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Building Knowledge through Action: Considerations for Machine Learning in the Workplace

Lindley

Wilkins

2023

ACM Trans. Comput.-Hum. Interact.

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Innovations in machine learning are enabling organisational knowledge bases to be automatically generated from working people's activities. The potential for these to shift the ways in which knowledge is produced and shared raises questions about what types of knowledge might be inferred from working people's actions, how these can be used to support work, and what the broader ramifications of this might be. This paper draws on findings from studies of (i) collaborative actions, and (ii) knowledge actions, to explore how these actions might (i) inform automatically generated knowledge bases, and (ii) be better supported through technological innovation. We triangulate findings to develop a framework of actions that are performed as part of everyday work, and use this to explore how mining those actions could result in knowledge being explicitly and implicitly contributed to a knowledge base. We draw on these possibilities to highlight implications and considerations for responsible design.

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Building Knowledge through Action: Considerations for Machine Learning in the Workplace

Lindley

Wilkins

2023

ACM Trans. Comput.-Hum. Interact.

View full text Add to dashboard Cite

show abstract

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Development of mobile workforce management system for electricity supply industries

Cited by 1 publication

References 2 publications

Building Knowledge through Action: Considerations for Machine Learning in the Workplace

Building Knowledge through Action: Considerations for Machine Learning in the Workplace

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