Development of Podcasts in a Hospital Setting: A User-Centered Approach

The Use of Podcasts as Patient Preparation for Hospital Visits—An Interview Study Exploring Patients’ Experiences

“…However, the effectiveness of podcasts hinges on their specific content and the relevance of the contents to the patients’ information needs. The content of the podcasts in the present study was developed on the basis of a comprehensive, user-based process [ 17 ]. Hence, it is important to recognize that the participants’ experiences in the present study cannot be directly extrapolated to other podcasts or other settings.…”

“…Moreover, there is a summary of the podcast’s content, outlining key information, such as the procedures, expectations, and resources available. A professional podcast agency handled the recording and editing processes A detailed description of the design and development of the podcasts can be found in another article [ 17 ].…”

“…Digital media, particularly podcasts, digital audio files available online [ 13 ], have attracted interest among medical education providers for use in educational programs [ 14 , 15 , 16 ] and among healthcare professionals who prepare patients for hospital visits [ 17 ]. Patients with disabilities or impairments often face challenges in accessing traditional patient information materials, such as brochures and pamphlets that are related to mobility limitations, visual or hearing impairments, or challenges in reading comprehension [ 18 , 19 , 20 ].…”

“…The utilization of podcasts in health communication is relatively new [ 16 , 22 ]. Prior to conducting the present study, we developed a user-centered podcast series [ 17 , 23 , 24 , 25 ], aimed at assisting patients in preparing for hospital visits. Using the ‘empathy map’ method, we envisioned patients as the target audience of the podcasts, considering their potential information needs prior to hospital visits [ 26 , 27 , 28 ].…”

“…Using the ‘empathy map’ method, we envisioned patients as the target audience of the podcasts, considering their potential information needs prior to hospital visits [ 26 , 27 , 28 ]. However, formalized insight into patients’ experiences of podcasts is currently lacking [ 17 ]. Hence, there is a need for a deeper understanding of patients’ experiences with the use of podcasts for patient information, in terms of impact, accessibility, and perceptions.…”