Development of Service-Oriented Products Based on the Inverse Manufacturing Concept

Abstract

To achieve sustainability, resource consumption and waste generation must be drastically decreased. For societal acceptance, preservation of both quality of life and corporate profits are essential. One promising approach is to shift the source of value from the amount of product sold to the quality of services the product provides. This paper describes the need for redesigning recycling systems from a manufacturing perspective and then discusses the possibility of this "servicification" of products, describing our experience with prototype development. We discuss development of product prototypes and their business, using consumer facsimile machines as an example of "service-oriented products". Traditional thought presumes that only products comprising new materials and components are valuable. Consideration of a service-oriented product can serve as a stimulus to revise this mode of thought and to control delivery and quality of disposed products. This paper also provides a life cycle simulation of the developed service-oriented business. Simulation results indicate that service-oriented business can potentially reduce environmental impact while extending business opportunities from the viewpoint of whole product life cycles.

Towards product-service systems modelling: a quest for dynamic behaviour and model parameters

“…A system indicates a flow of processes, denoted as queue and delay. Although DES has been traditionally used to model production-based and manufacturing systems, this technique has also been tried in a service support system to test its functionality (Fujimoto et al, 2003). The first submodel indicated a network of process such as manufacturing, operation, recycling and remanufacturing.…”

“…In service design domain, instead of satisfying the customer by delivering the product functionality, the provider needs to consider physical and psychological benefits. Nonetheless, at the moment, the product items and service activities are The second is when the company has some alternative offerings and prefers to evaluate each option ( Fujimoto et al, 2003;Komoto et al, 2005;Komoto & Tomiyama, 2008). Here, simulation is typically used to evaluate the options.…”

“…Examples include electronic equipments (Fujimoto et al, 2003;Komoto et al, 2005), production machines ( an organisation can also assign third party service providers. For instance, a hospital can associate a catering provider to take care of patients' food (Evans et al, 2007) and a washing machine manufacturer can be incorporated within a launderette business (Komoto et al, 2005).…”

“…Another detailed factor can also be added to differentiate offerings. A good illustration is when particular product modules are produced for a specific product type, thus, the flexibility of module reuse is limited (Fujimoto et al, 2003). Likewise, a sudden demand slump can be added in the scenarios to investigate the impact on each alternative (Buxton et al, 2006).…”

Life-Time Analysis of Modules for Reuse in Inverse Manufacturing

“…First, rational maintenance method decision technique should be established and computerassisted should be prepared (13) . The second is maintenance information management system for collection and practical use of a malfunction example (14) - (16) . The third is deterioration/failure prediction technique.…”